Company Introduction: Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies. We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries. We have access to the broadest range of metalwork solutions in the world through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service. Group Division: CGL Manufacturing is a prime manufacturer of machined parts, components, weldments, fabrication, and complete assemblies of the highest quality. We will work towards offering the highest quality through a strong lean orientation and outstanding customer relations, both internally and externally, in everything we do. Nothing supersedes this overall goal. POSITION SUMMARY: Program Manager Reporting to the Director of Engineering, the incumbent will be responsible for managing the Advanced Product Quality Planning (APQP) process, product launch, and Engineering Change Notice process and supporting continuous improvement and lean manufacturing for both in-house and outsourced products. PRIMARY RESPONSIBILITIES: The incumbent will support the Engineering, Purchasing, and Manufacturing development cycle by acting as a coordinator between the customer, vendor, and Business Development, Quality, and Operations teams. The incumbent will set priorities and get projects completed on time and on budget. Report project status to Senior Management group Direct and manage all aspects of new programs through the effective application of AQP (Advance Quality Planning) Coordinate all applicable resources, ranging from raw materials to finished product qualification Manage customer expectations and timelines Lead process development sessions with vendors and customers to maximize efficiency, productivity, and profit for each project Support capital and tooling acquisition process – equipment / tooling specifications, capacity planning support Define process and approve fixture, tooling, and process designs Establish and coordinate purchase orders/shipping to meet customer demand during the product development process Support Document Management Coordinator with coordination of Engineering change notices with customers, vendors, and Purchasing Gather quotes from vendors as required Focus on vendor development and support Other duties as required QUALIFICATIONS 5 years of related experience in project management, project engineering, or new product development Knowledge of machining, casting, forging and/or welding and fabrication Preference will be given to candidates with previous CNC machining, welding, and fixture design related experience Strong negotiation and communication skills, both verbal and written Proficient in Microsoft Office software (Excel, Word, Power Point and Project) or equivalent Proficient in use of CAD and SolidWorks software Knowledge of Mastercam and MRP systems would be an asset Excellent organizational skills with a demonstrated ability to prioritize and analyze difficult issues Able to multi-task and meet deadlines in a fast-paced environment Able to adjust schedule to communicate with CGL team in Canada as needed Able to perform both independently and with good judgment in a team environment Knowledge of ISO 9001 and ISO/TS 16949 Demonstrated ability to perform both independently and with good judgment in a team environment Must have a valid driver’s licence and be able to travel to the US and China BENEFITS: Performance Reviews and Bonus Program: Annual reviews and bonuses based on company profitability, recognizing and rewarding your hard work. Comprehensive Benefits: Health, vision, and dental plans starting on day one, with no waiting period and three plans to choose from. Retirement Savings: Fully funded RRSP with DPSP matching up to 2%. Exclusive Discounts: Savings on gym memberships and partnerships with external businesses. Learning and Development: Tuition reimbursement for education and career growth. Company Events: Inclusive culture with regular events and networking opportunities. Arrow is committed to diversity and inclusion, and we thank all applicants in advance. Accommodations are available at all stages of the recruitment process in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.