Job Posting Title: Program Manager * --- Hiring Department: Campus Operations * --- Position Open To: All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: Exempt * --- Earliest Start Date: Immediately * --- Position Duration: Expected to Continue * --- Location: AUSTIN, TX * --- Job Details: General Notes You'll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of staff, thereby enhancing the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: * Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) * Voluntary Vision, Dental, Life, and Disability insurance options * Generous paid vacation, sick time, and holidays * Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds * Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) * Flexible spending account options for medical and childcare expenses * Robust free training access through LinkedIn Learning plus professional conference opportunities * Tuition assistance * Expansive employee discount program including athletic tickets * Free access to UT Austin's libraries and museums with staff ID card * Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card * For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards . Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. Purpose Position will plan, implement, and oversee solutions to assemble, preserve, catalogue, and manage Campus Operations document collections. The position will manage vendor relationships and coordinate CO Stakeholder engagement, end-user training and adoption, and scanning/digitization/import of paper files/drawings. Responsibilities * Records Management: Coordinate with Campus Operations departments to review physical and electronic documents to determine historical significance, mission criticality, emergency scenarios, and other categories. Collaborate with stakeholders to develop and maintain a records management plan. Coordinate with the Records and Information Management Office to ensure systems and processes comply with University records retention requirements. * Solution Development & Implementation: Lead efforts to identify, evaluate, and implement document management solutions for the organization. Develop organizational structures and guidelines for document storage to include descriptions, indexes, metadata, and material descriptions, where ease of use and searchability are optimized. Establish and maintain good working relationships with vendors and university partners. * Training & Support: Serve as the primary point of contact for document management within Campus Operations. Coordinate document management across Campus Operations departments. Assist end users with document submission and retrieval. Develop and deliver document management training to the organization. * Process Standardization: Develop and implement processes to maintain the document management system to ensure accuracy and reliability. Coordinate with department contacts to align document management processes, procedures, and activities. Ensure integrity and consistency of document management system by implementing standardization practices, documenting problems and coordinating with various stakeholders to achieve resolution. * Team Leadership: Lead and mentor junior team members in providing document management support. Lead and coordinate cross-departmental efforts to ensure consistency and efficiency in document handling. * Security & Access Control: Manage user permissions according to the security model to provide appropriate access to documents. * Digitization: Coordinate the conversion of paper documents and drawings to digital form as appropriate. Coordinate transfer or disposition of paper documents with Records and Information Management Office and University Archivist. * Represent department in a professional manner. Deliver high-quality and responsive customer service. Communicate effectively and professionally. * Other related functions as assigned. Required Qualifications Bachelor's degree in library and information science or related field. Three years of related experience. Experience planning, coordinating, and establishing document management best practices, processes, and solutions in a business setting. Experience implementing electronic document storage and retrieval systems. Experience with records management principles. Experience creating and managing project action plans. Ability to work in a deadline driven environment with shifting priorities. Experience assigning tasks and tracking work. Ability to collaborate across departments. Strong written and verbal communication skills. High level of attention to detail. Strong customer service skills. Professional demeanor. Equivalent combination of relevant education and experience may be substituted as appropriate. Preferred Qualifications Master's degree in library and information science or related field. More than three years of experience related to the duties of the position. Excellent verbal and written communication competencies. Excellent presentation skills. Ability to lead and facilitate group meetings. Experience at UT or other higher education institution. Experience with documents and data related to facilities management, construction management, or campus and building operations. Experience archiving architectural drawings. Demonstrated ability to coordinate multiple projects simultaneously. Experience managing a team. Driving Required This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). Salary Range $72,000 + depending on qualifications Working Conditions * All weather conditions * Standard office * Keyboard * Manual dexterity * May work around standard office conditions. Repetitive use of a keyboard at a workstation. Use of manual dexterity. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English) [PDF] * E-Verify Poster (Spanish) [PDF] * Right To Work Poster (English) [PDF] * Right To Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.