At Keiron, innovation is at our core. We’re at the forefront of industrial LIFT printing technology, pioneering advancements that will reshape the semiconductor, consumer electronics, automotive, and healthcare industries.

Join us at our headquarters at the High Tech Campus in Eindhoven and be part of game-changing innovation. This is more than a job—it’s an opportunity to grow, collaborate, and make a lasting impact.

Why Keiron?

• Cutting-Edge Innovation: Be part of a team that's driving breakthroughs in high-tech industries.
• Growth-Oriented Culture: We value learning and experimentation, so whether you’re new to the industry or a seasoned expert, we’ll support your development.
• Collaborative and Respectful: Our inclusive, team-first environment fosters mutual respect and values your contributions.
• Exciting Projects: Work with state-of-the-art technology in a dynamic environment, including lasers, cameras, and more—all controlled through a PC-based architecture.

Your Role:

As a Process & Product support Engineer at Keiron, you will work alongside a talented team of professionals, playing a critical role in delivering and maintaining our advanced industrial laser-based printing systems. Your responsibilities will include integration, validation, troubleshooting, and maintenance of these systems, ensuring their seamless operation within an automated production environment.

In this role, you will collaborate with a multidisciplinary team to bring the Keiron solution to life for our customers, ensuring our systems consistently achieve the highest standards of performance, functionality, reliability, and quality. Your expertise will be essential in delivering top-tier solutions that exceed customer expectations.

This position also involves on-site support at client facilities, with occasional travel to our customers across Europe, ensuring smooth system integration and operation in their production environments.

Key Responsibilities:

• Investigating and effectively responding to external customer needs, problems and questions. 
• Implement the factory integration of complex hardware, and software systems, ensuring seamless operation in a production environment. 
• Take ownership of challenges and deliver innovative, high-quality solutions.
• Support the design and execute comprehensive training protocols to ensure that our users can operate the Keiron system according to technical specifications and quality standards. 
• Work closely with the user’s team to validate the equipment’s performance within assembly workflows, ensuring an efficient and robust production process, meeting objectives. 
• Diagnose and resolve any hardware or software integration issues, ensuring the system meets production requirements and operates without disruptions. 
• Identify opportunities to improve system performance and production efficiency and implement solutions to optimize the integration and validation process. 

What You’ll Bring:

• A Bachelor’s Degree or College’s degree in Computer Science, Software Engineering, Mechatronics, or related technical fields.
• 4+ years of relevant experience in Customer Support areas.

·        4+ years of experience in customer support operation, preferably in high-tech industries such as laser systems, electronics, or automated production. 

·        Solid understanding of Hardware systems and validation techniques, with hands-on experience in testing and troubleshooting complex hardware/software systems. 

·        Familiarity with validating systems for automated production environments, ensuring process consistency, reliability, and quality. 

·        Experience with SW for system control and integration, as well as familiarity with automation software and protocols. 

·        Strong analytical and troubleshooting skills, with a proactive approach to problem-solving. 

• Excellent communication and collaboration skills.
• A proactive, problem-solving mindset.

Bonus Qualifications:

• Experience with Electronics Manufacturing (PCBA)

What We Offer:

• A competitive salary plus additional benefit package
• Access to cutting-edge technology and research.
• Professional development and continuous learning opportunities.
• A supportive, team-focused environment with room to grow your career.
• Opportunities for advancement within the company.

What You’ll Gain as a New Team Member

Joining Keiron means becoming part of something bigger. You’ll work alongside some of the brightest minds in the industry, tackling challenges that will shape the future. Here’s what’s in it for you:

An Unmatched Learning Experience: Keiron provides the tools, training, and mentorship you need to excel. You’ll be surrounded by cutting-edge technology and have access to a network of industry leaders.

Career Development Opportunities: We’re committed to your growth. Whether you’re looking to deepen your expertise or move into leadership, Keiron offers career paths that align with your ambitions.

Work-Life Balance That Works: At Keiron, we understand the importance of balance. Our “Pleasure and Performance” philosophy means we encourage a healthy work-life balance, ensuring you’re energized and passionate about your work.

Real story from Keiron by Hanieh Bakhshifarkoush, Researcher:           

“Since joining Keiron, I’ve found a level of freedom and creativity that I never thought possible in a work environment. Every day, I’m encouraged to innovate, explore new ideas, and push the boundaries of what’s possible, all while my knowledge and expertise are truly valued.

I have the opportunity to apply my analytical thinking in research and experiments, which allows me to focus on facing challenges head-on and solving complex problems. The culture here is one of continuous learning, and working alongside brilliant minds helps me deepen my expertise while gaining both detailed insights and a broader perspective on our work.

The support and mentorship from management are invaluable—they celebrate our achievements and guide us through every step, which keeps me motivated and confident in our shared mission. I feel fulfilled and energized by the work we do, knowing that my contributions are making a real impact, and I couldn’t be happier to be part of such an innovative and forward-thinking team.”

Conclusion

Keiron Printing Technologies isn’t just a company—it’s a community where innovation meets opportunity. By fostering a culture that prioritizes growth, respect, and a balance between performance and pleasure, Keiron provides an unparalleled environment for employees. If you’re ready to be part of an organization that values your contribution, pushes the boundaries of technology, and invests in your future, then Keiron is where you belong.

How to Apply:

If you’re excited about the future of technology and have a passion for software engineering, we’d love to hear from you. Apply now by sending your resume and cover letter to [email protected].