Description This position plans and performs a variety of complex human resources duties on a professional level. Administers the City's annual evaluation process and curates development opportunities to support all departments. Develops, manages and delivers training on a variety of compliance, leadership, management, and supervisory topics. Coordinates and implements a comprehensive program designed to build and maintain a highly trained, multi-skilled, flexible, informed and effective City workforce. The incumbent provides high-level administrative support to the Human Resources Director and performs other related duties as assigned. The work is considered sedentary in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis, 20 pounds occasionally, or routine keyboard operations. The work requires the following physical abilities to perform the essential job functions: crouching, fingering, grasping, handling, hearing, lifting, mental acuity, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity, and walking. Work environment involves exposure to no known environmental hazards; and is safe and secure that may periodically have unpredicted requirements or demands. Essential Job Functions * As directed, plan and implement leadership, management, and HR compliance training programs; * Coordinate the implementation of the LMS, ensuring program content is current and meets the training needs of the City and delivering various modules within areas of expertise; * Work with all City departments to ensure the necessary training is available in the LMS and training library is updated as needed; * Create training programs in LMS as needed and requested by the departments; * Enter various HR-sponsored training information into the training management system, ensuring the accuracy and currency of the data; * Provides professional guidance and advice on training styles, methods, and techniques; * Provide professional consultation and support to City department directors and managers on training and organizational developmental needs; * Facilitate team building and employee engagement activities in various departments as needed; * Analyze and identify training needs to develop new training programs and/or enhance existing programs; * Evaluate the effectiveness of HR-sponsored training and make recommendations for improvement; * Provide Administrative Support to Human Resources Director; * Monitors and assesses the training needs of the City's workforce; conducts research to help determine the types of training required to maintain a productive, efficient, multi-skilled, flexible and informed workforce; * Identifies best practices and ensures the smooth operation of training events; * Identifies and secures training and development resources; * Ensures that training and development programs and activities will support the City's short- and long-term goals and that they are within budgetary guidelines; * Oversees plans for training event logistics, including facilities, facilitators, equipment, materials, etc.; * Evaluates training programs and events for effectiveness; tracks and measures results against objectives; * Oversees maintenance of training records and related database; * Prepares and submits periodic reports of training program status; * Attends various staff and committee meetings as required; * Receives and responds to inquiries, concerns, complaints and requests for assistance from City personnel, elected officials and citizens regarding areas of responsibility; * Performs general administrative / clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, preparing spreadsheets, copying and filing documents, answering the telephone, etc.; * Attends training, meetings, workshops, conferences, etc., as necessary to maintain job knowledge and skills; and * Performs other related duties as assigned. Qualifications MINIMUM REQUIREMENTS TO PERFORM WORK: * Valid South Carolina Class "D" Driver's License; * Bachelor's degree Public Administration, Business Administration, Human Resources or closely related field; * Five (5) years of relevant prior experience with emphasis on training and development, organizational development or related area; * May have a Professional Trainer certification. Knowledge, Skills, and Abilities * Assess organization-wide training needs. Develop, implement, and evaluate responsive programs, including researching training options and alternatives. * Design, develop and conduct training on a wide range of HR compliance and leadership and management topics. * Provide leadership and support in designing effective people, cultural, and organizational strategies and solutions that result in engaged employees and successful supervisors, managers, and leaders. * Plan, design, implement, and conduct training to a diverse level of management and employees. * Demonstrate exceptional training presentation and facilitation methods, convey information and ideas through a variety of media that engages the audience and helps them understand and retain the message. * Communicate at a superior level verbally and in writing, including capacity to communicate complex ideas compellingly to a variety of audiences. * Demonstrate strong interpersonal capabilities and ability to work cross-functionally with other co-workers and managers to address sensitive and/or emotional issues. * Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed. * Maintain confidentiality regarding critical and sensitive information, records, and reports. * Use logic and reasoning to understand, analyze, and evaluate complex situations, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of established goals. * Knowledge of personal computer equipment with skill in the use of Microsoft Office preferred, utilizing Outlook, word processing and spreadsheet software programs; * Ability to lead and guide others to develop new skills or knowledge that will enhance their work; and * Ability to read professional literature and technical manuals; speaking to groups of employees, other public and private groups; writing manuals and complex reports; The City of Columbia is proud to offer a complete benefits package to full-time employees. This package includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time or temporary employees, including interns, are not eligible for City benefits. To learn more details, visit our benefits page at: https://hr.columbiasc.gov/benefits/ 01 Do you have a valid Driver's License? * Yes * No 02 Which statement below best describes the highest level of education you have completed? * High school graduate, diploma or the equivalent (GED) * Some college * Associate degree * Bachelor's degree * Master's degree * Professional degree * Doctorate degree 03 What is your major / area of study? 04 Do you have at least five (5) years of relevant prior experience with emphasis on training and development, organizational development, and/or a related area? * Yes * No 05 Do you have a Professional Trainer certification? * Yes * No Required Question Employer City of Columbia Address Columbia, South Carolina, 29217-0147 Phone 803-545-3010 Website https://www.columbiasc.gov