Avalara is looking for a Partner Implementation Manager (PIM) to join our Avalara for Accountants (A4A) team. You’ll deliver a smooth, onboarding experience for accounting firms that purchase Avalara products through the A4A program.

As a PIM, you’ll work directly with firm partners to ensure successful implementation of Avalara’s solutions. While the primary focus is enabling firms to manage and file sales and use tax returns, the scope may include additional services such as license and registration management, document handling, and more as the A4A product suite expands.

What You'll Do

• Lead the onboarding and implementation process for new A4A partners
• Guide accounting firms through product setup and best practices
• Ensure successful adoption of Avalara tools through training and support activities
• Collaborate to address partner needs and drive success
• Stay informed on new features and offerings within the A4A platform
• Work with ownership and urgency to ensure success within filing deadlines
• The role will be reporting to Director, Partner Management

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What We're Looking For

• 3+ years of experience in implementation, onboarding, or client success roles
• With an emphasis on building relationships and trust
• Understanding of indirect tax compliance, especially returns prep and filing
• Familiarity with accounting firms or tax compliance is a plus
• Success traits of Ownership and Urgency
• Ability to thrive in a fast-paced, evolving environment
• #LI-Onsite