Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Job description for this role below:
Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
The primary purpose of this role is to assist clients to deploy and configure solutions. Provide training and knowledge transfer to enable clients to utilize and manage the deployed solutions.
Module Implementation to meet requirements as specified in the project plan
- Carry out the implementation of solutions and designated products following a detailed project plan and in accordance with the contracted project scope.
- Identify issues encountered during the implementation of products and when interfacing to systems.
- Assist the customer with the parameterization and configuration necessary to deliver the functionality defined in the contract scope documentation.
- Load the initial database delivered to the client with site-specific information (if applicable). Present formal training courses and knowledge transfer to clients
- Support all testing phases with the client.
- Advise clients on testing strategy and planning to ensure successful solution implementation
System Rollout
- Serve as the client's application expert, ensuring the system set up supports workflow decisions.
- Liaise with the client, Project Managers and Account Managers to understand the client's conversion, go-live and rollout strategies and to ensure that the solution meets the client's business needs.
Consultancy
- Understand project scope and identify implementation risks and impacts
- Deliver advice, guidance and recommendations on system configuration and implementation best practice
- Identify, analyze, and document client business requirements.
Reporting / Documentation
- Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants.
Provide weekly status reports throughout the project lifecycle to assist management eliminate risks and increase the likelihood of project success
Produce Other Reports And/or Documents As Required
Academic and Professional Qualifications:
Experience :
3-6 Years
Qualifications :
Mandate :
Provide Implementation Support
Implementation Analyst experience
Good To Have :
Health care IT experience
U.S. Healthcare Support
Travel Requirements:
- Willing and able to travel up to 100% of the time, often with international assignments
- May require local travel
- May require other travel for business needs
Working Arrangements:
- Monday through Friday or as defined by assignment requirements
- Work is performed in a standard office environment with minimal exposure to health or safety hazards
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.
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