Responsibilities: Perform checking on sales order data and customer information input by clerical staff for all channels Approve sales order transaction Handle customer’s complaint, alteration and other special requests Review inquiries answered by clerical staffs Coach staffs in system functions Monitor the completion and quality of departmental tasks Liaise with suppliers to follow up with outstanding fabric orders Liaise with tailors to follow up with outstanding tailor orders and to monitor their daily performance Perform random checking on data input by subordinates Perform random checking on QC inspection Analyze relevant system data and generate management reports Requirements: 5 years or above experience with at least 3 years in similar capacity Degree holder or above Experience in leading small team Preferably with knowledge of tailoring Well versed with Word, Excel and ERP system Flexible work schedule , including weekends/holidays Some travel may be required Office hours: Monday to Saturday 10:00-19:00 (Alternate Saturday off) We offer alternate Saturday off, bank holiday , discretionary bonus, attractive salary and good career prospects to the right candidate. Interested parties please send full resume with expected salary by email to [email protected]