Desired Competencies (Technical/Behavioral Competency)
Must-Have
* Expertise in Order Management, Shipment Management, Business Process Automation, Contract and Rate Management, Configuration and Administration.
* Analyze business requirements and design OTM solutions for OM, shipment, planning, execution, freight billing and logistics tracking.
* Worked on shipment tendering, tracking, and visibility functionalities.
* Strong knowledge of transportation processes(LTL FTL, Parcel, Ocean etc)
* Develop and customize OTM workflows, agents, and integration setups (XML, REST, SOA{, EDI, etc.)
* Having good knowledge about screen sets, manager layouts, advanced layouts, custom actions, action checks, ACLs, Business Monitor, Status Code/Tracking event configuration, user preference.
* Experience in Commitment Allocation, Commitment Count and Capacity Limits.
* Worked on Rate configuration, Itinerary, Equipment configurations.
* Experience in Mapping Workshop and preparation of Mapping Specifications with different systems for different interfaces like Order Release, Planned Shipment, Shipment Status, Voucher and Document etc.
* Experience in Debugging /troubleshooting critical configuration issues e.g. planning Problems, Rate Configurations. Identifying Agent failures From OTM System Logs for issue resolution and fixing
Good-to-Have
* Having good knowledge about integration preference, integration saved queries, BN Rule, External System configuration, Web service (SOAP/REST) setup, auto assignment rule, Domain Grants, Style Sheet modification.
* Responsible for configuring Out XML Profile and External Systems
* Having Knowledge of Recurring Process, VPD Profile set up.
* Integration of OTM with external systems using SOAP/REST API.
Responsibility of / Expectations from the Role
* To provide full operational support to the Oracle TMS(Transport Management Systems) modules
* Proper understanding of the customizations made in the business functionalities.
* Help the team to understand various business flows in alignment with the customer specific processes
* Prepare new support related documents and maintain & upgrade the existing ones.
* Discuss with business users for new requirements and prepare Functional & Technical Specification Documents.
TCS Employee Benefits Summary:
* Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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Salary Range-$130,000-$150,000 a year