Expertise in Order Management, Shipment Management, Business Process Automation, Contract and Rate Management, Configuration and Administration.
Analyze business requirements and design OTM solutions for OM, shipment, planning, execution, freight billing and logistics tracking.
Worked on shipment tendering, tracking, and visibility functionalities.
Strong knowledge of transportation processes(LTL FTL, Parcel, Ocean etc)
Develop and customize OTM workflows, agents, and integration setups (XML, REST, SOA{, EDI, etc.)
Having good knowledge about screen sets, manager layouts, advanced layouts, custom actions, action checks, ACLs, Business Monitor, Status Code/Tracking event configuration, user preference.
Experience in Commitment Allocation, Commitment Count and Capacity Limits.
Worked on Rate configuration, Itinerary, Equipment configurations.
Experience in Mapping Workshop and preparation of Mapping Specifications with different systems for different interfaces like Order Release, Planned Shipment, Shipment Status, Voucher and Document etc.
Experience in Debugging /troubleshooting critical configuration issues e.g. planning Problems, Rate Configurations. Identifying Agent failures From OTM System Logs for issue resolution and fixing
Good-to-Have
Having good knowledge about integration preference, integration saved queries, BN Rule, External System configuration, Web service (SOAP/REST) setup, auto assignment rule, Domain Grants, Style Sheet modification.
Responsible for configuring Out XML Profile and External Systems
Having Knowledge of Recurring Process, VPD Profile set up.
Integration of OTM with external systems using SOAP/REST API.
Responsibility of / Expectations from the Role
To provide full operational support to the Oracle TMS(Transport Management Systems) modules
Proper understanding of the customizations made in the business functionalities.
Help the team to understand various business flows in alignment with the customer specific processes
Prepare new support related documents and maintain & upgrade the existing ones.
Discuss with business users for new requirements and prepare Functional & Technical Specification Documents.
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.