Job Description

Compensation: $85,000 - $95,000.00 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Position Summary:

The Operations Manager is responsible for leading janitorial operations across 20+ client sites in the Oakland/ Eastbay area. This role ensures operational excellence, team leadership, client satisfaction, and compliance with union regulations and local collective bargaining agreements (CBAs). The ideal candidate brings strong labor relations experience, regional oversight capabilities, and a proven track record in managing high-performance teams in a fast-paced, service-driven environment.

Essential Functions

• Oversee daily janitorial operations across 20+ Bay Area client accounts, ensuring service quality, contract compliance, and customer satisfaction.
• Recruit, develop, and lead high-performing teams; build internal talent pipelines and foster a positive, growth-oriented work environment.
• Manage union relationships and ensure compliance with collective bargaining agreements (CBAs) and all applicable labor regulations.
• Maintain strong client partnerships through regular site visits, issue resolution, and proactive communication.
• Develop and manage operational budgets, labor forecasts, and cost controls to achieve district financial goals.
• Ensure accountability for team performance, safety compliance, and adherence to company policies and procedures.
• Identify opportunities to expand services or improve operational efficiency; support regional sales efforts as needed.
• Oversee administrative functions related to operations, including worker’s compensation claims and regulatory compliance.
• Lead district-level planning initiatives, execute special projects, and adapt to evolving client or organizational priorities.
  
  
  

Required Qualifications

• Bachelor’s degree or equivalent work experience.
• 5–7 years of leadership experience in a service-driven, multi-site environment.
• Prior experience working with unionized teams and navigating collective bargaining agreements (CBAs).
• Demonstrated ability to manage large teams across multiple locations.
• Strong understanding of California labor laws and relevant industry regulations.
• Skilled in budgeting, client communication, staff development, and problem-solving.
• Technically proficient with Microsoft Office Suite and operational reporting tools.
• Proven ability to prioritize, adapt, and thrive under pressure in a dynamic environment.
  
  
  

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes.

For more information, visit www.ABM.com