Anamar Hotels, Resorts & Villas

Operations Manager

Nea Erythraia, GR

7 days ago
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Summary

Hotel General Manager


The ideal candidate possesses a background in leading the daily

activities of the hotel property, including front desk operations,

reservations, concierge, F&B, Housekeeping and Maintenance, through

fostering a culture of excellence, maximizing the financial performance,

and providing exemplary guest experience and satisfaction.


DUTΙES

Manage hotel by ensuring compliance with all internal and external

policies, procedures, and standards.

Maintain effective and professional communication with employees,

including providing relevant guidance to subordinates, communicating

expectations and appreciation, sharing hotel’s vision, goals, and

objectives.

Actively participate in the development of the hotel's annual budget,

forecasting revenue and expenses. Implement cost control measures to

optimize profitability without compromising guest satisfaction.

Review financial reports regularly, analyze variances and competition

and develop action plans to address any issues.

Uphold a guest-centric culture, ensuring exceptional service by

considering guest feedback

This position reports directly to our head office in Athens and the

hotelier.


Necessary Qualifications

Hospitality management or relevant degree

Experience of at least 2 years in similar position in luxury hotels

Ability to lead and motivate a diverse team and meet financial targets

Dedication to exceeding guest expectations and strong communication

skills

Excellent knowledge of English language (additional language knowledge

will be considered an asset)

Advanced organizing skills, proactive and resourceful

Strong analytical and problem-solving skills

Computer literacy


Benefits

Attractive remuneration and benefits package according to qualifications

Housing & Board during operating season

Advanced Opportunities for professional growth

All applications will be treated with strict confidentiality.


Only shortlisted candidates will be contacted.

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