Company Overview COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen to Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). COMPANY VISION: To be the largest, most popular employer of a collegiate workforce and a Launchpad of business ownership, bringing back the American Dream to college students and their parents. Core Values: Building Leaders, Listen, fulfill and delight, Always Branding, Create a Fun Enthusiastic team environment. Job Summary * We are seeking a driven individual that is motivated by client satisfaction and continued success. College Hunks Franchising is looking for a dynamic individual to fill our Operations Manager role. The ideal candidate will embody College Hunks Core Values and deliver world-class customer service and continue to build a strong company culture. Responsibilities * 100% client amazement and loyalty * Interact with clients in a friendly and professional manner at all times creating a memorable experience and repeat business. * Business Operations Safety and truck safety * Establish value and price appropriately so the client understands the value they received for the price they were charged. * Managing P & L and annual budgets * Utilize systematic hiring and training process. * Conduct client estimates for Moving and Junk Removal services as needed. * Manage staff scheduling. * Boost team member awareness of company mission and vision to be measured by achieving team member goals. * Run franchise operations to ensure revenue and profitability targets are met. * Work closely with Franchise Partner to implement and build new systems and processes. * On occasion perform junk removal jobs and moving services as well as supervise a team of truck team members. Must be strong and in good physical condition. * Oversee employee training in areas such as sales, logistics, operations, marketing, customer service, profitability, and safety. * Attend periodic learning and training events. * Produce and review operational reports to make operational decisions. * Execute monthly marketing plans. * Energize and perform day-to-day management of moving and junk hauling operations. Qualifications Required Education & Experience: * Bachelor's Degree in Business Management preferred or equivalent/relevant on the job experience. * 3 years' experience managing a service industry operation preferred * Sales, Marketing and Operations/Systems Management. * Confident and proactive communicator; must be able to manage positive relationships with clients and team members * Must be extremely reliable, punctual and detail-oriented. * Must be safety and liability conscious. * Must be excellent at multi-tasking. * Strong written, verbal and presentation communication skills. * Exceptional interpersonal skills and the ability to work positively/effectively with people at all levels. * Construction background and experience with basic power tools preferred. * Thrive in a fast-paced and growing industry. Preferred Experience: * 3 years' experience managing junk or moving company operating location E.O.E. - Benefits include a competitive starting salary, medical offered, quarterly profit share, performance-based incentives, and the opportunity to work in a Fun, Enthusiastic Team environment! Profit-sharing program to be implemented in the near future as the business continues to grow! Benefits/Perks * Team environment * If you want to be part of a growing company that focuses on helping you grow as an individual with a flexible work schedule, a relaxing work setting and the opportunity to advance quickly we want to hear from you. Veterans are highly encouraged to apply. Compensation: 40,000-55,000