Role: General Manager – Pool Company Operations
Location: Los Angeles, CA
Compensation: $150,000–$175,000 base + performance bonus
About the RoleYou’ll lead all day-to-day operations for the fastest-growing pool service company in Southern California. From managing routes and field teams to driving customer satisfaction and owning the P&L, you’ll be the operator-in-charge. This is a hands-on leadership role for someone who’s sharp on the details, confident in the field, and passionate about building systems and people.
Key Responsibilities• Lead, train, and manage the entire service team—techs, office staff, and third-party vendors
• Oversee dispatch, scheduling, and route optimization to ensure consistent, on-time service
• Be the face of the company with customers—own service quality and issue resolution
• Hire, onboard, and retain top talent as the team scales
• Own and optimize our tech stack (CRM, dispatching, customer-facing tools)
• Support fieldwork with technical know-how and hands-on guidance
• Manage vendor relationships and job assignment infrastructure
• Drive performance using data—track KPIs, improve margins, and scale responsibly
• Work directly with ownership on strategic growth and expansion
Qualifications• 8–10 years of experience in operations or field service leadership
• Strong leadership chops—you know how to develop, coach, and hold a team accountable
• Prior experience in home services, trades, or similar blue-collar ops-heavy business
• Comfortable in both the office and the field—you’ll be doing both
• Technical aptitude for pool systems or willingness to learn
• Fluent with CRMs, dispatch tools, and mobile apps
• Must be LA-based with a valid driver’s license and access to a truck
Compensation & Benefits• $150,000–$175,000 base salary
• Bonus tied to performance and growth metrics
• Future equity or profit-share potential as we scale
• Fast-track leadership role with real ownership of results