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Operations Analyst
Noida, UP, IN
Indus Valley Partners
Operations Analyst
Noida, UP, IN
about 1 month ago
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Summary
Support Activities
Provide functional support for client queries/issues
Coordinate with support/dev engineers on issue resolution
Communicate with clients via email
Non-Support Activities
Assist with new client onboarding and implementations
Coordinate with the Product Development team to build test cases for new features
Perform sanity testing and replicate client data
Run, execute, and update test case scenarios
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