The Operations Analyst (12 month contract) helps optimize training programs by assessing operations and identifying opportunities for improvement. This role enhances efficiency and effectiveness, ensuring training initiatives are both impactful and continuously evolving.

This hybrid position offers the opportunity to work from home one day per week.

Responsibilities

• Provide weekly analytical assessments from qualitative and quantitative sources of information to make recommendations to the Operations Supervisor and Manager on training program management (e.g., helping respond to shortage trends).
• Perform core competencies, such as raising ratings, entering payroll, and performing vetting.
• Be the central point of contact for all training program management details, such as understanding the number of trainees in the programs and approved and denied statuses.
• Having a close working relationship with BCMEA Dispatch to understand the supply/demand dynamics in the industry to ensure the Operations Supervisor is aware of the training activities that can improve industry supply (e.g., which programs to prioritize intakes for)
• Recommending opportunities for improvement to BCMEA systems.
• Producing the slide deck that gets shown to BCMEA Management at co-management meetings.
• Tracking Workforce Planning Dashboard information.

Qualifications

• 1 to 3 years of Operations experience in a fast-paced and complex unionized work environment preferred.
• Undergraduate degree or college diploma from an accredited post-secondary institution in a related field.
• Strong analytical skills and data fluency to inform data-based decisions.
• Strong interpersonal skills to collaborate and communicate with multi-faceted teams, employees, and stakeholders.
• Ability to leverage conflict resolution and a solutions-driven mindset to calmly respond and resolve emergency situations.
• Proficient with a variety of computer programs and systems, such as Microsoft 365.
• Foundational conceptual understanding of coding, finance, accounting, and operations management.

BC Maritime Employers Association is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and welcome applications from candidates of all backgrounds.