Office Coordinator is responsible for greeting customers both in person and over the phone and providing administrative support essential to the daily operations of the shop.
Duties/Responsibilities
Politely greets and assists all guests
Answers and routes phone calls
Explains repair process to customers
Collects payments and provide guests with receipts, repair estimates or work orders
Performs Account Receivable tasks and communication
Updates time clocks
Maintains office supplies
Comply with all TCC’s safety standards, guidelines and procedures
Perform other related duties as assigned
Requirements
Bilingual: English / Spanish
Positive enthusiastic demeanor
Strong customer service skills
Exceptional multi-tasking and problem-solving skills.
Excellent organizational skills.
Exceptional verbal and written communication skills
Must be 18 years or older
Valid Driver's License
Education And Experience
Prior administrative experience preferred
Proficient with a computer and software
Physical Requirements
Must be able to work safely in a noisy area with many odors present.
Must be able to lift 10 lbs. regularly.
Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
Must be able to reach below and above shoulder level
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