Texas Collision Centers

Office Coordinator

Irving, TX, US

10 days ago
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Summary

Job Summary

Office Coordinator is responsible for greeting customers both in person and over the phone and providing administrative support essential to the daily operations of the shop.

Duties/Responsibilities

  • Politely greets and assists all guests
  • Answers and routes phone calls
  • Explains repair process to customers
  • Collects payments and provide guests with receipts, repair estimates or work orders
  • Performs Account Receivable tasks and communication
  • Updates time clocks
  • Maintains office supplies
  • Comply with all TCC’s safety standards, guidelines and procedures
  • Perform other related duties as assigned

Requirements

  • Bilingual: English / Spanish
  • Positive enthusiastic demeanor
  • Strong customer service skills
  • Exceptional multi-tasking and problem-solving skills.
  • Excellent organizational skills.
  • Exceptional verbal and written communication skills
  • Must be 18 years or older
  • Valid Driver's License

Education And Experience

  • Prior administrative experience preferred
  • Proficient with a computer and software

Physical Requirements

  • Must be able to work safely in a noisy area with many odors present.
  • Must be able to lift 10 lbs. regularly.
  • Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
  • Must be able to reach below and above shoulder level

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