Title: NOC Engineer
Location: Dubai
Experience: 2-3 years
Notice Period: Immediate to max 30 Days
Working Mode: On-site
Salary : 7000 AED
Company Profile:
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. We #Rise together to create sustainable businesses that can bring about lasting change in our communities – to create an equal world, to be future ready, and to create value. We are 152,000+ professionals across 90 countries, helping 1297 global customers including Fortune 500 companies.
Job Description:
A Network Operations Center (NOC) Engineer is responsible for the smooth and reliable operation of an organization's network infrastructure. They monitor, troubleshoot, and maintain network systems to ensure optimal performance and uptime. This involves identifying, resolving, and escalating network issues, as well as collaborating with other IT teams.
Key Responsibilities:
Monitoring and Analysis:
Continuously monitor network performance, analyze data, and identify potential problems.
Troubleshooting and Resolution:
Diagnose and resolve network issues, escalating problems to higher-level support when necessary.
Incident Management:
Handle and document network incidents, ensuring timely resolution and communication.
Capacity Planning:
Contribute to capacity planning and design to ensure network infrastructure meets current and future needs.
Performance Optimization:
Identify areas for network performance improvement and implement solutions to enhance network reliability and efficiency.
Collaboration and Communication:
Work with other IT teams (e.g., security, application support) to resolve complex issues and ensure network integrity.
Documentation and Knowledge Sharing:
Document network configurations, incident resolutions, and lessons learned to create a knowledge base.
Compliance and Security:
Ensure that the network infrastructure meets security and regulatory requirements.
Technical Expertise:
Maintain a strong understanding of networking technologies, protocols, and tools.
Proactive Maintenance:
Perform regular maintenance tasks on network devices to prevent outages and ensure optimal performance.
If you’re interested in the above job description, please reponed with your comfortable time and I will connect for more details mail id - [email protected].