About the Company - NAI is a leading provider of custom cable assemblies and wire harnesses across diverse markets including medical, telecom, and industrial industries. Our world class integrated supply chain and operations management provides our customers with a unique solution for all their cable assembly and wire harness requirements.

About the Role - We are seeking a skilled and motivated Network Infrastructure Engineer to join our IT team. The ideal candidate will be responsible for supporting, maintaining, and optimizing the organizations' network infrastructure to ensure high availability, performance, and security. In addition, they will be responsible for establishing IT policies regarding operational procedures and ensuring compliance. This is an excellent opportunity for a network professional to deepen their expertise and take on new challenges in a dynamic environment.

Responsibilities

• Act as technical support representative for headquarters and remote staff, including Windows helpdesk support
• Perform onboarding and offboarding tasks; including system recycling, computer setup, working with the access control system, and determining the correct equipment users are assigned
• Maintain, install, configure and evaluate complex network communications, including LAN/WAN, Firewalls, Routing and Switching Hardware and Software
• Organize and manage IT assets, and maintain IT equipment for office and field use, including laptops, printers, servers, and network devices
• Document systems and processes for end users and technicians.
• Help manage the IT ticketing system and resolve requests in a timely manner
• Manage and maintain corporate backup solutions
• Manage and maintain companies network solutions and diagrams.
• Assist in achieving and maintaining various compliance standards such as NIST 800-171 and CMMC 2
• Additional duties as required and assigned

Qualifications

• Bachelor's Degree in Computer Science or related area
• 2 years of experience with network administration or equivalent combination of experience and education
• Experience supporting a global environment
• Manufacturing experience preferred