***THIS POSITION IS HYBRID WITH 3-4 DAYS A WEEK ONSITE IN COLORADO SPRINGS. DO NOT APPLY IF YOU DO NOT RESIDE WITHIN A REASONABLE COMMUTE FROM DOWNTOWN COLORADO SPRINGS.***

***NO SPONSORSHIPS OFFERED - DO NOT APPLY IF YOU REQUIRE SPONSORSHIP OR WILL REQUIRE ONE IN THE FUTURE.***

***THIS POSITION WILL REQUIRE TOP SECRET CLEARANCE OR THE ABILITY TO OBTAIN ONE AFTER START DATE***

Job Summary

We are seeking a skilled and versatile Network Engineer to join our team. The ideal candidate will have experience in supporting technical products, troubleshooting issues, and working in secure facilities. This role requires a broad knowledge base in systems administration, network administration, and infrastructure management, with a particular focus on Linux environments. The Network Engineer will play a key role in ensuring the smooth operation of servers, switches, and other critical hardware components while providing high-level support to customers and internal teams.

Company

Cutting-edge technology company dedicated to supporting the Department of Defense in achieving full network visibility and cyber resilience for mission-critical systems. Teleseer empowers DoD cyber teams to see every layer of their network in real-time, enabling rapid threat detection, forensics, and alerting; providing unmatched situational awareness. Our solutions transform raw network traffic into actionable intelligence, providing a unified view of complex and disjointed network environments to strengthen defenders response times to cyber events.

Key Responsibilities

• Provide technical support for a range of hardware and software systems, with a focus on servers, switches, and tapping infrastructure.
• Troubleshoot and resolve technical issues across various environments, including Linux-based systems.
• Install, configure, and maintain hardware and software in a secure, controlled facility environment.
• Serve as a technical "jack of all trades," offering cross-functional support across different areas of IT infrastructure and systems.
• Relay customer feedback and bugs to product development and engineering teams for continuous improvement.
• Perform regular system updates, software upgrades, and patches to ensure systems remain secure and operational.
• Monitor system performance and address issues as they arise to minimize downtime and maintain high availability.
• Assist in maintaining documentation for technical processes, installation procedures, and troubleshooting guides.
• Collaborate with other team members, providing technical expertise and insight to resolve complex issues.
• Ensure compliance with security protocols and best practices in all tasks performed within secured facilities.
• Provide support in maintaining system integrity, security, and uptime for all infrastructure-related services.

Required Qualifications

• Top Secret Clearance Required.
• 3-5 years of experience in a technical support or system administration role.
• Strong knowledge of server management, network switches, and tapping infrastructure.
• Proficient in Linux systems administration and troubleshooting.
• Hands-on experience with hardware installation and configuration in a secured facility environment.
• Familiarity with system monitoring, logging tools, and diagnostic utilities.
• Ability to work in a fast-paced, dynamic environment while managing multiple priorities.
• Solid understanding of network protocols, system security, and troubleshooting methodologies.
• Experience in software upgrades, patch management, and system optimization.
• Strong communication skills, including the ability to relay technical issues to non-technical stakeholders.
• Ability to work independently as well as part of a team in a collaborative setting.

Preferred Qualifications

• Experience working with specialized equipment, such as high-availability systems or secure hardware.
• Familiarity with various monitoring tools, ticketing systems, and IT support platforms.
• Certifications in relevant areas such as Linux, Networking (e.g., CompTIA Network+, CCNA), and System Administration (e.g., RHCSA, MCSE).

***THIS POSITION IS HYBRID WITH 3-4 DAYS A WEEK ONSITE IN COLORADO SPRINGS. DO NOT APPLY IF YOU DO NOT RESIDE WITHIN A REASONABLE COMMUTE FROM DOWNTOWN COLORADO SPRINGS.***

***NO SPONSORSHIPS OFFERED - DO NOT APPLY IF YOU REQUIRE SPONSORSHIP OR WILL REQUIRE ONE IN THE FUTURE.***

***THIS POSITION WILL REQUIRE TOP SECRET CLEARANCE OR THE ABILITY TO OBTAIN ONE AFTER START DATE***