Job Summary: The Property Manager will oversee the day-to-day operations and management of the properties. The role includes tenant relations, lease administration, maintenance coordination, and financial oversight. This position requires excellent organizational skills, a customer-service mindset, and the ability to manage multiple tasks simultaneously. Key Responsibilities: Tenant Relations: * Serve as the primary point of contact for tenant inquiries, requests, and concerns. * Assist with lease renewals, tenant communications, and responding to tenant complaints promptly. * Coordinate tenants move-ins and move-outs, ensuring proper documentation and inspections. * Ensure tenant satisfaction through timely communication and addressing maintenance or property issues. Maintenance and Property Management: * Oversee maintenance requests and coordinate with vendors and contractors to ensure repairs are completed on time and to a high standard. * Conduct regular property inspections and ensure the property is well-maintained and compliant with health and safety regulations. * Ensure all common areas are clean and functional, and address any issues related to building upkeep. Leasing and Marketing: * Assist with marketing available units or properties to potential tenants. * Show properties to prospective tenants, provide information on leasing terms, and promote property amenities. * Screen tenant applications, conduct background checks, and assist in preparing lease agreements. * Manage and track lease expirations, renewals, and terminations. Administrative Duties: * Maintain accurate and organized property records, including lease agreements, tenant information, and maintenance records. * Assist in updating and maintaining property management software systems. * Prepare and distribute notices, including lease renewals, rent increase notices, and maintenance updates. * Assist with data entry, reporting, and other administrative tasks as assigned. Compliance and Safety: * Ensure compliance with local housing laws, regulations. * Maintain proper documentation related to property inspections, insurance, and legal requirements. * Implement and uphold safety and emergency protocols for both tenants and property staff. Vendor and Contractor Coordination: * Coordinate with contractors and vendors for maintenance, repairs, and capital improvement projects. * Ensure contracts and service agreements are up-to-date, and monitor the quality of vendor work. * Help review bids and make recommendations for vendor selection. Required Skills and Qualifications: * Education: High school diploma or equivalent required * Experience: 1-3 years of experience in property management. * Communication: Excellent verbal and written communication skills for interacting with tenants, vendors, and team members. * Customer Service: Strong customer service orientation with the ability to manage tenant relationships effectively. * Financial Skills: Basic knowledge of financial management, rent collection, and budgeting. * Organizational Skills: Ability to prioritize and handle multiple tasks efficiently in a fast-paced environment. * Problem-Solving: Strong problem-solving skills to address tenant complaints, maintenance issues, and operational challenges. * Technology: Proficient in property management software (e.g., Yardi, AppFolio), Microsoft Office Suite (Excel, Word, Outlook), and general office tools. * Attention to Detail: High attention to detail to ensure accuracy in leases, reports, and financial documentation.