At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Job Title: Manager – SQL Database Administration
Job Summary
We are seeking a highly skilled and experienced SQL DBA Manager to lead our database administration team and ensure optimal performance, security, and scalability of enterprise data platforms. This role requires deep technical expertise in Microsoft SQL Server and a strategic mindset to oversee day-to-day operations, lead database projects, and collaborate with development teams across Java and .NET applications. The ideal candidate will also contribute to disaster recovery planning, automation initiatives, and performance tuning efforts, while mentoring junior DBAs and ensuring adherence to best practices.
Minimum Degree Required (BQ)
Bachelor’s Degree
Degree Preferred
Masters Degree in Computer Science, Information Technology, or a related field
Required Field(s) Of Study (BQ)
N/A
Preferred Field(s) Of Study
Computer Science, Software Engineering, Information Systems
Minimum Year(s) Of Experience (BQ)
Minimum of 6-8 years in database administration with 2+ years in a leadership or managerial capacity
Certification(s) Preferred
Microsoft Certified: Azure Database Administrator Associate
Job Responsibilities
Other Microsoft SQL Server or cloud-related certifications (preferred)
Lead a team of database administrators in managing SQL Server infrastructure
Oversee database design, deployment, performance tuning, and capacity planning
Ensure robust backup and recovery processes and test disaster recovery plans regularly
Implement security controls and ensure compliance with data governance policies
Coordinate closely with Java/.NET development teams to support database integration
Leverage PowerShell and automation tools to streamline database tasks
Manage SSIS packages for data integration and SSRS reports for business reporting needs
Drive continuous improvements in database performance, reliability, and scalability
Mentor junior DBAs and contribute to knowledge sharing across teams
Collaborate with DevOps and infrastructure teams on deployment strategies
Administer and support SQL Server databases
Perform tuning, backup/recovery, and performance monitoring
Implement PowerShell scripts and automation routines
Support SSIS and SSRS integration
Maintain database security and access controls
Required Skills And Qualifications
Expertise in Microsoft SQL Server tools and technologies
Strong experience in database design, tuning, and optimization
Proficient in PowerShell scripting for automation
Deep understanding of backup/recovery, HA/DR configurations
Hands-on experience with SSIS and SSRS
Strong knowledge of security and access management in SQL environments
Excellent leadership, communication, and stakeholder management skills
Preferred Knowledge/Skills
Basic to intermediate understanding of Java and .NET application architecture
Experience collaborating with full-stack teams on data integration
Familiarity with cloud database services (Azure SQL, AWS RDS)
Exposure to DevOps tools and CI/CD pipelines
Understanding of Agile/Scrum methodologies
Cloud database services (Azure/AWS)
Exposure to automation/DevOps tools
Knowledge of high availability/disaster recovery configurations