About

Mobile IT Support Engineer

Are you passionate about providing top-notch IT support? Do you thrive in a fast-paced environment where you can make a real difference? As a Mobile IT Support Engineer, you'll be the go-to person for our clients' technical needs, ensuring their systems run smoothly and efficiently. Get ready to dive into a world of problem-solving and technical expertise!

Responsibilities

• Diagnose, troubleshoot, and resolve hardware, software, and operating system issues.
• Work independently and as part of a team to provide exceptional support.
• Install, upgrade, support, and troubleshoot end-user workstation hardware, including desktops, laptops, printers, mobile devices, and video and conferencing equipment.
• Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory.
• Implement software and operating systems using SCCM or other deployment technologies.
• Document your approach and problem resolution in a ticketing system.
• Manage IT assets effectively.
• Travel to various client locations to provide on-site support.
  
  

Skills

• Proven experience diagnosing, troubleshooting, and resolving hardware, software, and operating system issues.
• Excellent communication skills in both Dutch and English to effectively interact with local end-users and provide online support.
• Hands-on experience with software and operating system deployment using SCCM or other relevant technologies.
• Prior experience working as an IT Support Engineer.
• Valid driver's license and reliable transportation.
  
  

Benefits

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology.
• Collaborative and supportive work environment.
• Potential for professional growth and development.
• Company car and mobile phone provided.
  
  

Nice-to-have skills

• Active Directory
• Amsterdam, North Holland
  
  

Work experience

• Desktop Support
• Systems Administrator
  
  

Languages

• English