ARE YOU ARE NEW COLLEAGUE ?

Our business is about enabling users through technology. But first of all, it's about people.

#peoplematter

#winningtogether

Computacenter NL is always looking for IT SUPPORT ENGINEERS

About Us

Computacenter is the leading independent provider of IT infrastructure services, with about +20,000 employees worldwide. Our focus is on corporate and government organisations, typically of from 500 to 10,000 employees, and large enterprises of 10,000 or more employees.

With around 200 colleagues in The Netherlands, we are at a size that enables us to care for each other and our customers, whilst benefiting from being part of a large international business with global reach.

Who We're Looking For

Are you passionate about IT and dealing with customers at all levels? Do you have basic hardware/software breakfix experience?

If so, then we would like to discuss your next career move!

We are always looking for IT Support Engineers to join our dynamic Technical Resource Group Mobile team. In our Mobile team you will have different assignments at different locations with several of our customers.

What You'll Do

Working as part of a dynamic team you will be providing 1st and 2nd line on-site user support. This includes analyse incidents, problems & service requests, propose solutions and help implementing them. You will also be responsible for any escalation and follow up.

Some of the daily activities are:

• End users support
• Troubleshooting incidents, software and hardware
• Resolution of software and hardware issues (laptop, desktop, printers)
• Installation and configuration of laptops
• Software issues for inhouse applications
• Organizing, analyzing and handling of tickets in the IT ticketing tool
• Quick analysis and incident management, close collaboration with expert team
• Preparing new and repaired hardware
• Staging laptops and PC's with SCCM
• Windows 10 troubleshooting
• Preparation of conference rooms and management meetings
• Physical installation of cabling, monitors, dockings, pc's, printers,...

What You'll Need

The ideal candidate will be an expert in dealing with customers at all levels; you bring hands-on technical skills as well as great interpersonal skills.

• Previous knowledge of Microsoft Applications
• Previous experience of supporting Mobile devices and hand-held devices
• Good administrative experience, attention to detail, ensures accuracy of data, provides data for reporting and processing of information
• Previous experience working in a corporate IT environment is an asset
• Excellent customer facing and communication skills; adaptable and welcoming of change and communicating change to customers
• Excellent time management and organisational skills
• Willing to take initiative and be hands-on
• Very good communication skills, both verbal and written in English and good command of Dutch
• You have a driver's license

What Can You Expect

We strongly believe in rewarding & recognizing people for their results & commitment.

Here's what you can expect working at Computacenter :

• An attractive salary package including car
• The very real opportunity to progress, develop and grow your career - up or sideways; we have excellent development opportunities through training, on-the-job projects, mentoring, etc
• Working in a fun and vibrant 'one team' culture that thrives on putting the customer first & celebrating success - together
• The opportunity to work for a company that truly values people & listens

Working at Computacenter Netherlands will give you the opportunity to support large multinational companies, partner with leading technology companies and collaborate with colleagues who care in The Netherlands and across the world.

If you would like to join the Computacenter family, we look forward to receiving your application.