Overview We are seeking a dedicated and detail-oriented Meter Reader/Collector to join our team. The Meter Reader/Collector is responsible for accurately and efficiently reading service meters, connecting and disconnecting service meters, and responding to customer complaints and service problems. This role requires a strong understanding of metering systems, the ability to work independently in the field, and effective communication skills to interact with customers as needed. Essential Duties and Responsibilities · This position will represent CNMEC in a professional manner by being courteous, and professional in every aspect of his or her job. · Reconnects and disconnects services in an efficient and safe manner. · Disconnects meters for non-payment. · Replaces utility meters as required. · Reads metering route monthly. · Meets with members in the field to resolve metering problems and complaints. · Receives member payments in the field for utility bills and issues receipts as required. · Regularly communicates with the AMR Specialist and Dispatchers to ensure accurate meter reads and to enter relevant notes on member accounts. · Maintains confidentiality of member records. · Delivers cut off notices on member accounts. · Recognizes and reports metering safety hazards at member locations. · Recognizes energized equipment and works safely. · Utilizes hot stick to disconnect and reconnect transformers and fuse cut outs. · Performs other miscellaneous job duties as assigned. Minimum Qualifications A high school diploma or GED is required. Related customer service and/or utility experience is preferred. Must possess a current New Mexico driver’s license and have an insurable driving record. Requires demonstrated abilities and skills operating a personal computer using Microsoft Windows and Microsoft Office Suite applications to include Outlook, Excel, and Word. Knowledge, Skills and Abilities · Requires computer, phone, and general office equipment skills. · Basic knowledge of electricity and ability to learn how to read and operate a voltage meter. · Must become familiar with CNMEC policies and procedures, the cooperative’s service territory and PRC regulations. · Ability to communicate with members and other employees with respect and tact, and deal with diverse groups of people. · Must be able to take direction on a variety of projects simultaneously and meet established deadlines. · Ability to project a favorable image for the Cooperative. Join us in ensuring accurate utility management while providing essential services to our community! Job Type: Full-time Pay: $16.52 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance On-the-job training Paid time off Tuition reimbursement Vision insurance Schedule: 10 hour shift Monday to Friday Work Location: In person