Ignite Your Career with CAREonsite Now Hiring: Manager of Site Operations (Austin, TX) Salary Range: $70,000 - $85,000 Are you a strategic leader with a passion for healthcare operations? At CAREonsite, were on a mission to deliver exceptional on-site and virtual medical services nationwideand were looking for a Manager of Site Operations (MSO) to help us raise the bar even higher. This is more than a jobits a chance to lead with purpose, drive meaningful outcomes, and be part of a company that values innovation, integrity, and impact. Why Join CAREonsite? Make a Real Difference Your leadership will shape operations, improve patient outcomes, and enhance client satisfaction. Grow with Us We prioritize internal growth and offer clear, supported career advancement pathways. Thrive in a Supportive Culture Work in an environment where collaboration, respect, and employee well-being are central to everything we do. About the Role Reporting to the Operations Manager, the MSO will oversee service delivery, personnel, client relations, and financial performance for a key account in the Austin, TX area. Youll be instrumental in optimizing workflows, mentoring staff, and driving operational excellence. Key Responsibilities Operational Leadership * Oversee daily operations and ensure consistent, high-quality service delivery. * Manage staffing, scheduling, onboarding, and employee development. * Maintain compliance with internal policies, procedures, and contractual obligations. Client Relationship Management * Partner with Medical Client Leads (MCLs) to identify and resolve client issues. * Lead client meetings, provide service updates, and manage client expectations. * Support invoicing processes by providing timely and accurate information. Team Development & Culture * Promote a positive, productive work environment across all levels. * Recruit, train, and retain top talent; provide coaching and mentorship. * Collaborate with HR to maintain appropriate staffing levels and performance standards. Strategic and Financial Oversight * Manage and monitor budgets to ensure optimal resource allocation. * Participate in planning and decision-making that aligns with company goals. * Analyze trends and challenges to improve operational efficiency. Communication & Collaboration * Maintain clear communication with clients, employees, and leadership teams. * Be readily available via phone and video to support remote and on-site operations. * Host regular team meetings and provide real-time updates and support. What You Bring Required * 23 years of experience managing employees and leading teams. * Strong proficiency in Microsoft Office, particularly Excel. Preferred * Healthcare management experience; Associates or Bachelor's degree in healthcare or related field preferred. * Background in healthcare operations or service delivery, occupational health experience preferred The Ideal Candidate You are a proactive, solutions-focused leader who thrives in dynamic environments. You know how to build high-performing teams, drive performance, and cultivate lasting client relationships. You balance strategic thinking with hands-on executionand youre ready to take your leadership to the next level. Ready to Apply? If you're an experienced leader with a passion for healthcare and operations, we want to hear from you. At CAREonsite, youll find a meaningful role with room to growwithin a company thats committed to making a difference. CAREonsite is an Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees. #HP1