At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a big impact with our customers. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work. Building this environment starts with you! The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. Building this environment starts with you! It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.The Area Manager in Apple Business Support is responsible for leading multiple teams and Team Managers to bring out the best in our people, drive excellence in the role, and ensure Apple's Business Customers are given exemplary support. The role will include the following duties: * Regular connections with your Team Managers to coach and align on business direction * Daily operational involvement in your Lines of Business to ensure KPIs are met * Driving excellence through performance and conduct management * Responsible for managing multiple projects impacting the ABS organization * Engagement with all levels within the business to listen to and action feedback * Communication around monthly and quarterly performance to Business Manager level Makes space to listen, learn, and amplify diverse perspectives and experiences. Actively seeks out opportunities to champion and celebrate inclusion and diversityArray