PRISM+

Logistics Administrator (KL)

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

2 days ago
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Summary


Make a difference and be part of something bigger. Put everything you have learned into action and grab the opportunity to join us in driving our global growth together. Being a high growth electronics company, we are looking for a candidate who will be a passionate & dedicated to assist in the expansion of logistics operations in Malaysia.

This individual will work closely with our Logistics Coordinator (Ceiling Fan & Fridge) to execute daily logistic requirements, gather operational data for report generation and contribute ideas in current process optimization. The candidate will be experiencing the breath-taking pace of high growth start-up journey.

Responsibilities of a Logistics Administrator (Ceiling Fan & Fridge) but are not limited to

  • Operations of day-to-day logistics arrangements and liaison
  • Contact customers to schedule delivery / installation timeslot (phone/message/email)
  • Ensure all orders for the day are delivered / installed successfully
  • Follow-up with Technician / drivers on delivery status where required
  • Account for daily failed or defective delivery / installation
  • Re-connect with customers to reschedule a new date and timeslot for delivery
  • QC and feedback all required fields are checked and accurate upon delivery (Proof of Delivery)
  • Assist customers if there is any enquires related to Sales or Technical issues by connecting customers to our in house Customer Service team
  • Help update master datafile of successful deliveries for archiving and record purposes
  • Keep track & manage delivery vehicles scheduled maintenances, Insurance & Road Tax
  • Assist Logistics Coordinator during Month-end submission of drivers Incentives & Overtime
  • Scrutinize and feedback all drivers claims. Help track drivers Touch N Go & Fuel consumption and fuel card balance from time to time
  • Data entry for (POD) Proof Of Delivery for all sales platforms (Lazada , Shopee , TikTok & Shopify)
  • Other data entry ad-hoc tasks as assigned by Operations Manager for daily operations



Requirements

  • Preferably possess a Diploma in any relevant discipline with SPM credit in English & Bahasa Malaysia
  • At least 1 year of working experience. Knowledge / working experience with Last Mile delivery / Route planning  or Customer Service will be an added advantage
  • 5.5 work day week (Monday to Saturday)
  • Proficient in speaking English / Bahasa Malaysia
  • Familiar with Microsoft Office
  • Always have a Polite , Professional & Helpful nature towards customers
  • Attention to detail, disciplined and dedicated


Benefits

  • 14 Days Annual Leave
  • 1 Day Birthday Leave
  • Annual outpatient benefit (Includes dental and optical benefits)
  • Annual increment
  • Performance bonus
  • Free flow snacks and drinks!

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