The Customer Deal Desk Manager leads and manages the contracting process end-to-end for strategic, complex transactions that meet regional criteria requiring Deal Manager involvement. The Customer Deal Desk Manager sets the overall direction for his/her assigned managed deal(s) and is responsible for the successful execution of the contracting process, ensuring consistency and adherence with Oracle strategy, commitments and goals as well as compliance with Oracle policies and procedures. The Customer Deal Desk Manager facilitates and co-coordinates discussion amongst Sales and multiple Oracle functional stakeholders (i.e. Customer Deal Desk Specialist, RevRec, Finance, Legal, OFD, Business Practices, Migrations, Order Management, etc.) to reach agreement on contracting terms in order to solve complex contracting scenarios and meet the specific needs of his/her assigned managed deal(s).

About the Role:

As a member of the Customer Deal DeskTeam, you will engage with our customers on high value, high visibility, strategic and complex, opportunities to grow Oracle business in (name of sub region). On a daily basis, you will be involved in the critical phases of the Deal Cycle (Strategy, Structuring, Negotiations, Approvals, and Closure) and work with various lines of business to form consensus, create innovative solutions.

Responsibilities:

• Lead and manage the contracting process end-to-end for strategic, complex transactions
• Set the overall direction for assigned managed deal(s)
• Facilitate and co-coordinate discussions amongst Sales and multiple Oracle functional stakeholders
• Engage with customers on high value, high visibility, strategic and complex opportunities
• Be involved in critical phases of the Deal Cycle

Qualifications:

• 8+ years of relevant experience
• Project management skills and ability to document and track key milestones of a project
• Excellent written and verbal communication skills and comfortable communicating with senior level executives
• Ability to lead discussions and drive actions across multiple stakeholders to a successful outcome
• Experience drafting, reviewing, and interpreting contracts comfortable operating in a fast paced and often high-pressure environment
• Good leadership and decision-making abilities
• Proficient in MS Office

Required Skills:

• Quality Focused
• Communicating for Impact
• Critical Thinking
• Change Agility
• Professional
• Mastering Complexity
• Customer Centric
• Collaboration
• Competitive Edge
• Leadership

Equal Opportunity Statement:

Oracle is an Equal Employment Opportunity Employer. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.