Use data and analytics to measure the effectiveness of learning programs and initiatives, and use feedback to improve the quality and impact of our L&D solutions continuously

Innovate learning with new technology solutions that leverage cutting-edge resources that can transfer knowledge quickly to the modern learner

Designs workshops, role playing and hands-on simulations to enhance skill-building and application in real-world scenarios Responsible for training, learning, and knowledge initiatives and projects as an owner, participant and/or subject matter expert. Reviews and revises current curriculum and training formats and recommends and provides planning for improvements, efficiencies, or redesign based on results of learning objective results. Tracks learning and development activities across the organization

Partner with subject matter experts (SMEs) and team members to gather content, define objectives, and ensure learning solutions meet business needs Perform other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• :
  Strong oral, written, and interpersonal communication skil
• lsAbility to analyze, problem-solve, and develop effective constructive solutions to challenges and obstacl
• esAbility to interface with other departments to resolve issues as applicab
• leAbility to maintain a customer focus and efficiently and consistently produce accura
• tework in both individual and team settin

gs
REQUIRED QUALIFICATIO

• NS:Education: Bachelor’s degree in Instructional Design, Education, Educational Technolo
• gy,Communications, or a related field (or equivalent experien
• ce)Experience: 2+ years of experience designing and developing learning content, w
• ithexposure to eLearning tools and methodolog
• iesTechnical Skills: Familiarity with learning development tools such as Articulate 360, Camtasia, Canva, or Adobe Creative Su
• iteDemonstrated success in developing and assessing training programs (including learning outcom
• es)Strong organizational, time management, and project management ski
• llsExcellent written and verbal communication skills, with the ability to present ideas clearly and collaborate effectively with diverse te
• amsKnowledge of instructional design principles and adult learning theor
• iesPositive attitude and a willingness to contribute to team success, seeking feedback, and continually improving with a desire to learn and grow continuous

ly.
PREFERRED QUALIFICATI

• ONS:
  Prior experience with the Workday Learning Management S
• ystemPrevious mortgage industry exper