About Café Coffee Day

Café Coffee Day is India's largest café chain in terms of the number of café outlets with more than 460 cafes across the country. CCD, as it is popularly called, opened its first café in Bengaluru in 1996 and has pioneered the coffee culture in the chained café segment in India by bringing in a range of delectable food and beverage products served in a contemporary, youthful ambience, and offering a variety of novel experiences - all with a promise of “A lot can happen over coffee!". CCD operates through Coffee Day Global Limited (CDGL), a subsidiary of Coffee Day Enterprises Limited. CDGL is arguably India’s largest coffee retail conglomerate with leadership position also in the automated beverage dispensing solutions under the brand name Coffee Day Beverages with distribution across more than 1330+ towns and cities across India. CDGL also operates a network of 280+ refreshment kiosks offering affordable food and beverages for on-the-go customers under the Coffee Day Xpress brand name.

Note: Candidates from Food & Beverage or relevant industry ONLY ! please Apply

About The Job

Key Responsibilities and accountabilities of the Role

•Designing Training Content

•Content Development and Management

•Multimedia integration

•Utilize Diverse Training Methods

•Training Evaluation and Improvement

•Stay Informed on Training Trends

Performance Measures and indicators for the Role

1. Training Content Design

2. Content Development Management

3. Multimedia Integration

4. Diverse Training Methods Utilization

5. Training Evaluation

6. Training Trends Awareness

Functional Skills Required to execute the role

Content Design and Development:

Expertise in creating engaging and effective training content tailored to different learning styles and needs.

Strong instructional design skills, with the ability to apply adult learning theories and instructional methodologies.

Multimedia Integration:

Ability to incorporate multimedia elements (e.g., videos, interactive simulations, graphics) into training content to enhance learner engagement.

Skills in selecting appropriate multimedia tools and technologies to support learning objectives.

Training Methods:

Proficiency in utilizing diverse training methods, including e-learning, blended learning, microlearning, and instructor-led training.

Understanding of how to leverage different delivery methods to maximize learning outcomes.

Evaluation and Improvement:

Skills in evaluating the effectiveness of training content through assessments, feedback, and performance metrics.

Ability to continuously improve training content based on evaluation data and emerging trends.

Research and Trend Analysis:

Capability to stay informed about current trends, best practices, and innovations in the field of instructional design and training.

Ability to research and implement new approaches and technologies in training content development.

Technical Skills Required to execute the role

• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia).
• Experience with Learning Management Systems (LMS) for content delivery and management (e.g., Moodle, Cornerstone).
• Advanced skills in multimedia software for creating and editing training materials (e.g., Adobe Creative Suite, Microsoft Office Suite).
• Familiarity with graphic design tools (e.g., Adobe Photoshop, Illustrator) for developing visual content.
• Knowledge of data analysis tools (e.g., Excel, SPSS, Tableau) for evaluating training effectiveness and making data-driven improvements.
• Basic understanding of HTML/CSS and web design principles for creating and managing web-based training content.

Educational Qualification & Experience:

• Bachelor's degree in Education, Instructional Design, Educational Technology, Communication, or a related field.
• 2-5 years of experience in content development and instructional design within the L&D field.
• Proven experience in designing and developing training content across various formats.
• Experience in integrating multimedia elements into training content.
• Experience in evaluating and improving training programs based on feedback and performance data.

Note: Candidates from Food & Beverage industry ONLY !