About Wessex Internet We are a fast-growing, innovative Internet provider, delivering full-fibre broadband across rural areas in the Southwest, including Dorset, Somerset, New Forest, and now expanding our network into Wiltshire. Dedicated to delivering lightning-fast broadband to thousands of countryside homes and businesses, we are different to most Alt Nets in that we design, build, and operate our own network to ensure every connection meets our high standards. Late last year, we celebrated an exciting milestone in connecting our 10,000th customer to our full-fibre service. This achievement highlights our commitment to exceptional customer service and is reflected in our customer reviews and trust pilot scores. We’re a growing business built on teamwork, where each contribution is valued and has a part to play in our successes. With a focus on personal and professional growth, we offer endless opportunities to make an impact. As we continue to grow, we are seeking passionate individuals to join our team.
The Role This is a rare opportunity to play a pivotal role in shaping an organisation from within. As the
Learning and Development (L&D) Manager, you will not just implement training programs, you will build a framework from the ground-up that foster's growth, excellence, and engagement. You will be responsible for designing, implementing, and overseeing training programs that align with our strategic objectives, ensuring employees are empowered with the skills and knowledge they need to excel. This role is ideal for someone who thrives in a fast-paced, evolving environment, where teamwork and support are at the core, but structures are still taking shape. If you’re excited by the challenge of building frameworks, creating order from complexity, and driving meaningful change, this is your opportunity to make a lasting impact. It will be hands-on, but the reward is the chance to leave a true legacy, shape the organisation from within, and play a key role in its success.
Responsibilities - Develop and execute a comprehensive L&D strategy, ensuring alignment with business objectives.
- Conduct training needs analyses to identify gaps and tailor development pathways for individuals, teams, and the organisation.
- Design, deliver, and evaluate training programs, including workshops, e-learning, and coaching interventions that drive real behavioural change.
- Collaborate with department heads, team leaders and HR to ensure training initiatives align with wider business goals and priorities.
- Implement a structured learning framework, embedding a culture of continuous improvement and high performance.
- Monitor and measure the effectiveness of training programs, making data-driven improvements.
- Act as a mentor and coach, supporting managers and employees to develop their leadership and professional skills.
- Stay ahead of industry trends and innovations to ensure Wessex Internet leverages the latest learning methodologies and technologies.
Requirements - A confident, proactive, and self-motivated leader who thrives in an environment where they can create structure and drive change.
- Previous experience in a Learning & Development or Training Management
- Experience or understanding of training within telecommunications (desirable but not essential).
- Excellent organisation and leadership skills, with the ability to drive engagement and inspire a winning team.
- Strong problem-solving and analytical skills to scrutinise challenges and develop practical, sustainable solutions.
- Exceptional communication and relationship-building skills, able to influence at all levels.
- A passion for staff development, mentoring, and coaching, ensuring people are supported to reach their full potential.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience in learning management systems (desirable).
What’s in it for you? This is a career-defining opportunity to shape the L&D function in a high-growth, high-impact organisation with support from passionate colleagues & engaged senior leadership team. If you’re looking for a role where you can truly make a difference, build a culture of learning from the ground-up, and make your mark in a fast-moving, ambitious business, this is it.
Benefits: - 25 days of annual leave plus bank holidays.
- Option to buy or sell up to 5 additional days.
- Enhanced family pay to support your personal life.
- Private medical insurance for peace of mind.
- Life assurance & income protection.
- Cycle to Work and Tech schemes.
- Genuine career growth opportunities—as a fast-growing company, we’re passionate about developing homegrown talent.
- Free breakfast, fruit, snacks, teas & coffees.
- Regular social events.
- 75% discount on Wessex Internet broadband.
Why join us? This is more than an L&D role — it’s an opportunity to be a driving force in shaping the culture, capability, and success of a business with huge ambition. If you’re looking for a challenging yet highly rewarding role where you can build something meaningful and leave a real legacy, we want to hear from you! Find out what it’s like to work at Wessex Internet by visiting our careers page and watching our short video.
- Salary: £45,000 - £55,000
- Role Type: Full-Time/Permanent
- Hours: 40 hours per week
- Location: Office-based near Blandford Forum, Dorset.