● Conduct Training Needs Analysis (TNA) to identify skill gaps and develop tailored training programs.
● Design and implement learning interventions, leadership development programs, and technical skill training.
● Design and implement engaging onboarding programs for new team members.
● Develop and deliver role-specific training across departments
● Work with stakeholders to ensure alignment between training initiatives and business goals.
● Facilitate workshops on soft skills (guest interaction, communication,problem-solving) and leadership development.
● Evaluate and improve the effectiveness of training initiatives using feedback, KPIs and performance metrics.
● Assess the effectiveness of training programs through post-training feedback,performance evaluations, and ROI analysis.
● Develop and execute internal communication strategies to improve employee engagement and alignment with company values.
● Manage corporate messaging, newsletters, and digital communication platforms.
● Support leadership in crafting and delivering key organizational announcements,change management initiatives, and employer branding efforts.
● Coordinate town halls, leadership connects, and employee engagement events .
● Oversee content creation for internal portals, intranet, and learning management systems (LMS) .

Requirements● 4+ years of experience in Learning Development, Training, or Corporate Communications .
● Strong expertise in Training Needs Analysis (TNA), curriculum design, and facilitation .
● Excellent communication and stakeholder management skills.
● Ability to develop employee engagement programs and drive internal communication strategies .
● Proficiency in MS Office, presentation tools, and corporate content writing.
● Experience in corporate training, leadership development, and culture-building initiatives .
● Exposure to HR strategy, employer branding, and organizational development .
● LMS exposure, Zoho tools exposure would be an advantage.