About Asbury Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report. The Guest Focused Service Trainer is responsible for coaching all new and current Service associates to provide an exceptional and continuous guest experience. The key role is to train the participants in Automotive Technology, Concepts and Functions of Components. Duties/Responsibilities Provides weekly training to all new Service guest facing team members on Asbury’s Guest Focused Training Prepares all necessary student materials prior to the start of the classroom Displays energy, enthusiasm and the ability to engage new hires Engages team members in challenging and meaningful classroom training Cultivates a friendly learning environment Promotes classroom interaction and activity; addresses challenges in the classroom setting with a positive demeanor Solves problems quickly, while multitasking Submits a summary of weekly classroom activities Clearly communicate Asbury’s Mission, Vision and expectations Knowledgeable in latest Asbury technology Knows, understands, and promotes Asbury’s policies and compliance Serves as a role model, coach and trainer to all new and current team members Drives and motivates others toward providing an Exceptional Service Experience Takes a vested interest in new hires and conducts regular follow up Communicates and works with Team Specialists, Production Managers, Guest Service Managers to understand business challenges and works to resolve them through future training Provides regular feedback to the Guest Service Managers and Team Specialists regarding current class attendees and program changes Performs other related duties to benefit the mission/vision of the organization Education & Experience Minimum 2 to 3 years as Technical Trainer or Lecturer in Automotive Fully conversant and able to work in all Microsoft Office Programs Excellent inter personal skills and presentation skills Able to explain complex Automobile Theories in simple understandable manner to the Trainees Pay and Recognition: Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member’s eligible Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities Additional advantages: Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities INDOTHER Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.