Our client is seeking a Learning and Development Specialist to join their team! This position is located in Bellevue, Washington.
Duties:
Coordinate continuing education with external law firms and internal experts, manage training logistics
Provide on-site and day-of support to facilitators
Ensure high-quality learning experiences by maintaining course materials, resources, and trainer tools
Escalate issues promptly to L&D management as needed
Host live and WebEx presentations, facilitate recordings and polls, upload sessions, manage courses via SharePoint or LMS
Maintain attendance records for continuing education documentation
Assist the team with editing courses in Articulate, LMS management including uploading and updating or modifying courses in the LMS and resolve learner issues through the internal ticketing system
Support departmental operations by preparing correspondence, scheduling training and meetings, and assisting with projects
Handle confidential, time-sensitive materials and produce routine communications including newsletters, training calendars, and legal mailers
Desired Skills/Experience:
Must be a US Citizen
Proficient in Microsoft products, with emphasis on PowerPoint and SharePoint
Experienced in facilitating conference calls via Microsoft Teams
Skilled in managing large conference calls on WebEx
Familiar with eLearning authoring tools; experience with Articulate preferred
Knowledgeable in learning management systems
Excellent written and verbal communication skills
Strong customer service orientation
Benefits:
Medical, Dental, & Vision Insurance Plans
401K offered
$20.15 - $28.79 (est. hourly rate)
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