Switch4 LLC

Learning and Development Manager

Sumter, SC, US

3 months ago
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Summary

Title: Learning and Development Manager

Location: Sumter, SC

Job Type: Full Time/Permanent

Overview

The Training Leader is responsible for providing direction, motivation, and support to associates in the development and implementation of an effective plant training program. The role ensures compliance with quality systems, policies, procedures, and safety regulations, while upholding company values. The Training Leader will also drive continuous improvement and create an open, honest, and creative environment that encourages change and growth.

Key Responsibilities

  • Lead the plant program and oversee the training organization to ensure compliance with training requirements.
  • Conduct regular assessments to identify training needs across the site.
  • Partner with client groups, subject matter experts (SMEs), and other training staff to determine training needs and design, update, and deliver training materials and programs to meet business needs. This includes programs such as onboarding, technical and functional skill proficiency, and leadership development.
  • Establish processes to effectively evaluate technical skills knowledge as part of the hiring process.
  • Create training materials, manuals, and e-learning modules tailored to various employee groups.
  • Facilitate training sessions using various methods, including in-person workshops, virtual training, and on-the-job training.
  • Coordinate with external training providers as necessary.
  • Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
  • Continuously improve training programs based on evaluation results and industry-standard processes.
  • Establish, maintain, and communicate training metrics to evaluate current programs and identify opportunities for improvement.
  • Ensure all training programs comply with industry regulations and company policies.
  • Maintain accurate records of training activities, certifications, and employee progress.
  • Support career development initiatives by finding opportunities for skill enhancement and professional growth.
  • Provide coaching and mentoring to employees to help them achieve their career goals.
  • Work closely with HR, safety, and production teams to align training programs with organizational goals.
  • Communicate training schedules, updates, and requirements to all relevant stakeholders.
  • Promote a Servant Leadership style that is proactive, open, and customer-focused.
  • Provide Servant Leadership to the Training Coordinator.
  • Perform other duties as required to support the needs of the business.

Education And Experience

  • Bachelor's degree required, preferably in HR, Organizational Management, or Business.
  • Training certification from a professional training organization is highly preferred.
  • 2-4 years of experience successfully leading the learning and development function within a manufacturing environment.
  • Experience in Servant Leadership is required.
  • Lean manufacturing experience is preferred.
  • Familiarity with manufacturing processes, equipment, and safety protocols is preferred.
  • Experience using Learning Management Systems (LMS) and other training technologies.
  • Demonstrated success in working with teams to solve problems, facilitating meetings, and presenting results.
  • Demonstrated ability to successfully lead multiple projects.

Proficient/Working Knowledge

Knowledge, Skills, & Abilities (KSA):

  • Instructional Design
  • Interpersonal Skills
  • Problem Solving
  • Written/Oral Communication Skills
  • Organizational Skills
  • Microsoft Office

Advanced Or Specialized KSA

  • Leading and Influencing People.

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