Chargebee

Learning and Development Manager

Bangalore Division, KA, IN

4 days ago
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Summary

Job Summary

We are seeking an experienced Learning and Development trainer to design, implement, and oversee training programs aimed at enhancing managerial capabilities, leadership skills, and overall organizational development. The ideal candidate will have a strong background in developing and delivering training content, with a focus on both individual contributors and high-potential employees. This role requires a strategic thinker with excellent communication skills and a passion for fostering professional growth within a dynamic environment.


Key Responsibilities

  • Training program development

Design and develop comprehensive training programs that focus on managerial capability building, leadership development, and organizational effectiveness.

Create engaging training materials, including manuals, e-learning content, and interactive workshops tailored to various learning styles.


  • Training delivery

Facilitate training sessions for managers, leaders, and individual contributors, utilizing a variety of instructional techniques to ensure effective learning outcomes.

Conduct onboarding programs for new hires to integrate them seamlessly into the organization.


  • Organizational development

Collaborate with leadership to assess organizational needs and implement development initiatives that align with strategic goals.

Partner with HR and Business teams on initiatives aimed at enhancing organizational culture, employee engagement, and performance management.


  • Assessment and evaluation

Develop and implement assessment tools to measure the effectiveness of training programs and participant progress.

Analyze feedback and performance data to continuously improve training content and delivery methods.


  • Stakeholder collaboration

Partner with department heads and HR to identify training needs and ensure alignment with organizational objectives.

Stay abreast of industry trends and best practices in training and organizational development to inform program enhancements.


Qualifications

Education

Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field. A Master’s degree is preferred.


Experience

  • Preferably 12-15 years of experience in training and development, with a focus on leadership and organizational development.
  • Proven experience in designing and delivering training programs for managerial and leadership audiences.
  • Experience in organizational development initiatives and working with high-potential employee programs.
  • Skills
  • Strong understanding of adult learning principles and instructional design methodologies.
  • Excellent facilitation, presentation, and communication skills.
  • Ability to assess training needs and evaluate program effectiveness.
  • Proficiency with Learning Management Systems (LMS) and e-learning platforms.
  • Strong project management and organizational skills.


Preferred Qualifications

  • Certification in training and development (e.g., Certified Professional in Learning and Performance - CPLP).
  • Experience with coaching and mentoring programs.
  • Knowledge of change management principles and practices

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