Position at India

Who We Are

Insurity’s vision is all about empowerment. Empowering insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical software. It’s also about empowering our team members through tools, training, teamwork, and professional development opportunities.

To talk the talk, we must walk the walk. We are the largest cloud-based insurance software provider for the Property & Casualty market. In 2021, we were trusted by 15 of the top 25 P&C carriers – now, in 2025, we are trusted by 22 of the top 25 P&C carriers. That’s proof we walk the walk. While our product suites are some of the most compelling in the industry, it’s our team members who deliver the exceptional value and unrivaled industry expertise our customers appreciate from us.

Our team tells us over and over; working at Insurity offers you the opportunity to collaborate with and learn from some of the most creative and knowledgeable minds in insurance technology. You’ll feel welcomed even before you start your first day with us through our award-winning onboarding program.

Take the first step to joining our team by applying today and we look forward to seeing #UatInsurity.

What’s In It For U

• Hybrid Workforce: Our hybrid workforce model supports building strong connections with your team members and a great culture.
• Generous Time Off: Our leadership believes in taking the time you need when you need it.
• Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you.
• More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent.
• Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year.
• Real Career Growth Opportunities: We love to promote from within with over 20% of our open roles filled through internal applicants on average.
• Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally.
• Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program.
• Continuous Learning Opportunities: Own your development with your own LinkedIn Learning and Kaplan licenses.
• Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a referral bonus.
  
  
  

Insurity’s Business Operations Technical Lead

Join our dynamic Business Operations Team and be at the heart of driving organizational success! As a key player in this team, you'll manage cutting-edge enterprise applications, streamline processes, and provide insightful analysis that shapes our strategic direction. You'll collaborate with various departments, lead exciting initiatives, and ensure seamless vendor management. This role offers the opportunity to make a significant impact by enhancing operational efficiencies and fostering innovation. If you're passionate about optimizing business operations and contributing to a thriving organization, this is the perfect role for you!

The Business Operations Technical Lead role involves overseeing the entire software development lifecycle, from design to testing, while managing the work of various Enterprise Application Admins, including those for Salesforce, Atlassian, and PPM. Additionally, a successful candidate will oversee developers and DBAs, ensuring that their work aligns with the overall project goals. This role requires close collaboration with the Solution Architecture team and their Business Analysts to ensure that requirements are clear and consumable by the technical team.

The ideal candidate is a technically proficient leader with excellent communication skills, capable of bridging the gap between technical and non-technical stakeholders. They should be adaptable, detail-oriented, and committed to delivering high-quality software solutions.

What Our Business Operations Technical Lead Will Do

• General Responsibilities:
• Supervise a team of technical resources, including Enterprise System Administrators (Salesforce, Atlassian, PPM), Developers, DBAs
• Own any development item from inception to completion
• Reviews work of the team
• Leads the technical work of team members
• Acts as a product and domain expert, contributing to the architectural design and maintenance of the product.
• Participate in SDLC estimation and development processes.
• Provide guidance to junior team members
• Design:
• Determine & define technical solutions of any items
• Review other design solutions produced by the team
• Knowledge of common design patterns
• Create designs to reduce or eliminate maintenance and ongoing manual testing validation
• Work to reduce complexity in the produced solutions
• Create design proposals and prototyping support for new problem spaces and first- time development of highly complex solutions or new & emerging technology
• Development
• Develop technical documentation for software and low-code/no code solutions for targeted audience, which may include internal (within the team) and external (other business units) stakeholders
• Develop solutions for issues and enhancements
• Helps to set coding and configuration standards
• Follows Insurity standards for coding and documentation
• Provide technical leadership and oversight to team members, including 3rd party partners
• Responsible for the estimating and planning of projects & solutions
• Provide peer-review of designs, code, and artifact delivery
• Provides in-depth technical troubleshooting and defect investigation & remediation
• Test
• Write code and unit tests according to Insurity standards, following an approved technical solution, for enhancements and bug fixes
• Develop unit tests for code changes and assigned use cases
• Documentation
• Able to comment code
• Create an impact assessment documentation and guide the team on how to do it
• Prepare and present a technical solution e.g. with PowerPoint, LucidChart Workflows and Diagrams, etc.
• Leadership
• Provide leadership, coaching, mentorship and technical guidance to team members
• Provide performance feedback on team members
• Prepare and present to all stakeholders, including customers
• Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.
• Other duties as assigned
  
  
  

Who We’re Looking For

• 8+ years’ experience
• Bachelor’s degree in related field (equivalent work experience may be considered)
• Perform the following skills at an advanced level:
• Analytical and critical thinking
• Written and oral English communication
• Detail-oriented
• Time management including work planning, prioritization, and organization
• Work well with others, as well as independently
• Self-starter and quick learner
• Able to give and receive feedback in a positive manner
• Meeting facilitation and management
• Process analysis, design, and management
• Consultative skills
• Change agent
• Leadership
• Ability to accurately present information Excellent communication skills
• Advanced proficiency with:
• Object oriented principles
• SOLID principles
• Data Structures
• Databases
• MS Office
• Version control systems
• XML/JSON
• Workato
• Microsoft full-stack technologies
  
  
  

Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.