Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an enriching career filled with opportunities and potential, we are seeking a professional to join our team as Lead Business Analyst (Group IT). The Lead IT Business Analyst will work with respective business users, development manager, project managers and other stakeholders to ensure the overall requirement analysis, planning and execution of functional and non-functional requirement, delivery of functional specification/ use cases and support the UAT and System Integration Testing.

The Role:

• Lead and manage Business Analyst resources on requirement analysis, request prioritization, planning and execution of functional and non-functional requirement, delivery of functional specification/ use cases and support the UAT and System Integration Testing, review of deliverables that created by the Business Analysts for quality and consistency.
• Work with the business users to elicit detailed business requirement and prioritization.
• Work with the technical team to assess the request’s complexity and derive the required effort for the solution delivery.
• Work with the business users and technical team to ensure business requirement and scope of delivery are well defined based on the delivery timeline.
• Deliver artefacts such as functional specification, use cases, test plan and other relevant documents in supporting the user sign-off and test execution.
• Plan and execute functional and System Integration Testing.
• Support the business in the UAT testing.
• Follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices
• Other responsibilities entailed

The Person:

• Preferable Degree in Computer Science, Business Information System, Insurance or related field.
• At least 6 years of relevant working experience preferably in Life Insurance industry.
• Proven track record in leading and managing a team of Business Analysts.
• Proven business analysis experience with strong analytical and problem solving skills.
• Possess strong planning, communication, negotiation and presentation skills with strong domain knowledge in insurance.
• Be able to construct SQL for data queries.
• Ability to work in a fast paced, team-oriented environment with minimum direction and management oversight.
• Strong managerial and leadership skill with hands-on experience as a Senior or Lead Business Analyst.
• Self-motivated and able to work under pressure.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

Location: HQ, Kuala Lumpur

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.