Key Account Manager is responsible for determining and managing key accounts in order to accomplish and advance sales budgets, and maximize opportunities to make sales. Its role entails achieving certain sales target from direct sales routes through the process of growing and developing existing clients.

Roles & Responsibilities:

• Acquiring a thorough understanding of key customer needs and requirements
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Job Qualifications:

• Minimum of 10 years in Key Account Management
• Ability to work out sales deals that will accomplish budgeted margins and correspond to the company’s sales policies.
• Excellent supervisory, evaluation, and reassessment experience.
• Strong relationship-building with internal and external clients.
• Exceptional skills in resolving financial statistics with little supervision.

Bachelor's degree in Business Management or any related course.