Junior Field Service Engineer\n\nIdeally based in the Midlands Area\n\nSalary: £32,000 - £35,000\n\nCompany van then car\n\nThis profile corresponds to an individual that has solid academic background on mechatronics, technology, electrics that preferably has completed an apprenticeship in the industrial sector. It completes with a short experience (1-2 years) working on different industrial sectors, preferably Robotics and/or CNC automation.\n\nAvailability to travel extensively, also outside UK, for training.\n\nSome examples of qualifications highly considered are:\n\nNVQ technological subjects\n\nHNC\n\nKey Areas of Responsibility:\n\nThe Junior Field Service Engineer (JFSE) is responsible for trouble shooting and attending electrical and mechanical breakdowns. Able to demonstrate excellent customer facing skills whilst remaining calm and resolving any challenges on site in an amicable manner in line with company policy.

Advising the help desk on any breakdown issues. Able to communicate and liaise with the business in the support of all its products. The individual must be focused on delivering and driving solutions through ownership.

The JFSE must also be available to attend site throughout the country at short notice providing solutions for our customers and the business. The FSE must be able to understand and demonstrate the functionality of CNC equipment.\n\n * Providing technical and sales support to the business\n\n * Commissioning, training and installation\n\n * Electrical & mechanical breakdowns\n\n * Driving change through historical and acquired knowledge\n\n * Documentation and procedures when needed\n\n * Understand and demonstrate knowledge of engineering activities including:\n\nMain Tasks\n\nService work\n\nPreventative maintenance\n\nInstallation and commissioning of capital equipment (Preferably CNC machines)\n\nBreakdown electrical\n\nBreakdown mechanical\n\nTraining\n\n * Supporting customers and the helpdesk on technical and customer issues\n\n * Understanding mechanical drawings\n\n * Understanding electrical drawings\n\n * Problem solve and troubleshoot in the event of difficulties arriving from an intervention\n\n * Site surveys\n\n * Customer training CAD/CAM\n\n * PLC and CNC knowledge\n\n * Attend training courses\n\n * Ensure work is carried out to the highest standard within the allowed timeframe and actively reduce any remedial work\n\n * Advising on installation planning through historical knowledge\n\n * Technical advice and troubleshooting for customers and the business\n\n * Taking ownership for the work carried out on site with flexibility in accordance with our customers’ needs\n\n * Prepare and submit paperwork including, timesheets and expenses\n\n * Provide information in a timely manner\n\nCore Skills:\n\nHighly motivated\n\nTeam player\n\nReliable self-starter\n\nWorking to tight deadlines\n\nTurning customer problems into solutions\n\nRelishes and enjoys a challenge\n\nGood telephone manner\n\nPLC knowledge\n\nCNC knowledge\n\nGood engineering background in installation, breakdown and electrical\n\nAn Understanding of electrical and mechanical drawings\n\nRespectful approach to the business and its customers\n\nGood ICT skills\n\nEssential Skills:\n\nHighly motivated\n\nRespectful approach to the business and its customers\n\nPLC knowledge\n\nCNC knowledge\n\nGood engineering background in installation and breakdown\n\nCompetent in understanding electrical drawings\n\nCompetent in understanding mechanical drawings\n\nCan interrogate electrical and mechanical breakdowns and advise on the necessary remedial action\n\nPrioritise workload whilst maintaining accuuracay to detail\n\nGood ICT skills\n\nDesirable Skills:\n\nCAD/CAM knowledge\n\nCNC programming knowledge