Note: This hands-on role requires excellent writing skills, a vibrant personality, and a passion for community building. To be considered, you must be great with people, at writing & managing things. If you are just starting fresh or have a little bit of work ex, feel free to apply. We are looking for fun, colourful & sunshine-y people for this role.

Check? Let's go!

Experience Co. is an experiential brand that curates & produces some of India's most exciting travel IPs, ranging from creative residencies to festivals & adventures for artists, creators, founders, leaders & misfits.

Our projects are built around three key pillars:

• Designing and running travel experiences across 20+ countries.
• Nurturing a community of over 5,000+ handpicked, curated individuals who have been part of our experiences.
• Driving life-altering collisions through immersive journeys and meaningful connections.

We are a bootstrapped, profitable company powered by a team with over 100+ years of combined experience in creating experiential events globally, spanning Iceland to Japan and everything in between.

What You'll Do

TLDR: You'll be the vibrant force behind our community management - running WhatsApp groups, gathering feedback, planning events across cities, and being the sunshine personality that keeps our community energized and engaged.

The Longer Version: We're looking for a Junior Community Enabler who can help us strengthen connections within our growing community. You'll be the digital-first, always-connected team member who keeps our community spaces active and engaging while helping coordinate in-person meetups that bring our online connections into the real world.

Your Impact & Responsibilities

Community Management & Engagement

• Actively manage and moderate our WhatsApp community groups to ensure they remain vibrant and valuable
• Create engaging conversation starters and curate discussions that align with our community's interests
• Respond to member queries and connect people with similar interests or complementary skills
• Keep a pulse on community sentiment and flag opportunities or concerns to the team

Feedback Collection & Implementation

• Reach out to community members after experiences to gather insights through conversations and surveys
• Compile and organize feedback in a structured way for internal teams to review
• Track implementation of community suggestions and communicate changes back to members
• Identify patterns in feedback that could inform future experience design

Creative Communication

• Craft compelling messages that reflect our brand voice across community channels
• Coordinate with internal teams to create and distribute timely updates to community members
• Develop creative ways to share information that cuts through the digital noise
• Ensure consistency in messaging while adapting tone for different community segments

Event Coordination

• Help plan and execute community meetups in cities like Ahmedabad, Mumbai, Delhi, and Bangalore
• Coordinate logistics for in-person gatherings, from venue selection to attendee experience
• Create event communications from invitations to follow-ups
• Document events through photos, videos, and testimonials for future community sharing

About You

Experience

• No specific years of experience required - we value enthusiasm and natural talent!
• Experience managing social groups (formal or informal) is a plus
• Event planning experience (even if it was just organizing your college fest) is beneficial
• History of creating engaging written content for digital platforms

Skills

• Exceptional writing abilities with a knack for engaging, conversational communication
• Strong organizational skills to manage multiple community initiatives simultaneously
• Basic understanding of event management principles
• Ability to read social dynamics and facilitate meaningful connections

Tools

• Proficiency with WhatsApp and other messaging platforms
• Comfort with digital productivity tools (Google Workspace, Airtable, etc.)
• Experience with basic content creation tools is a plus
• Familiarity with survey and feedback collection tools

Communication

• Clear and engaging written communication style that captures attention
• Warm and approachable verbal communication skills
• Ability to adapt tone for different audiences while maintaining brand voice
• Strong active listening skills for gathering meaningful feedback