Overview Starting at $25/hr for entry level, but commensurate with experience. We are seeking to hire a support technician that will provide remote and onsite support for our clients. Responsibilities - Provide technical support to end-users on various IT issues and incidents - Troubleshoot hardware, software, and network problems - Manage user accounts, permissions, and access rights - Install, configure, and maintain computer systems and software - Collaborate with team to resolve complex issues - Document technical processes and procedures Qualifications - Effective communication skills and ability to work well in a team environment - Excellent problem-solving skills and attention to detail - Ability to troubleshoot within Windows Operating systems - Strong knowledge of desktop support, network administration, VLANS, VPNs, and Firewalls - CompTIA A+ / Network +/ Server+ certification is an asset If you are passionate about technology and enjoy helping others with their IT needs, we encourage you to apply to be a part of our amazing team! Job Type: Full-time Pay: From $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday On call Ability to Commute: Visalia, CA (Required) Work Location: In person