About the Company:

AdPushup is an award-winning ad revenue optimization platform and Google Certified Publishing Partner (GCPP), helping hundreds of web publishers grow their revenue using cutting-edge technology, premium demand partnerships, and proven ad ops expertise. Our team is a mix of engineers, marketers, product evangelists, and customer success specialists, united by a common goal of helping publishers succeed. We have a work culture that values expertise, ownership, and a collaborative spirit.

We are seeking an IT Manager with experience in information security, network management, and help desk support, along with a strong background in digital transformation initiatives. The ideal candidate will be responsible for managing IT operations across multiple countries (India, Vietnam, Indonesia) and will play a key role in promoting internal information security, optimizing IT workflows, and leading AI-driven solutions to streamline business processes.

Roles & Responsibilities:

• Establish and promote internal information security governance
• IT Operations & Help Desk Support
• Provide L2/L3 network support and handle routine IT operations, including account management and help desk support.
• Troubleshoot and resolve PC and network issues, and respond to employee IT inquiries.
• Manage asset inventory including PCs, company phones, and BYOD devices, ensuring all assets are tracked and accounted for.
• Oversee employee onboarding and offboarding processes, ensuring secure access and account provisioning.
• Perform regular inventory audits and maintain accurate asset records.
• Collaborate with HQ and regional teams (India, Vietnam, Indonesia) on IT initiatives, ensuring seamless integration and adherence to company policies.
• Regularly report on IT status, security incidents, and support activities during weekly or biweekly meetings.
• Play a key role in IT governance, ensuring best practices and standards are upheld across all regions.
• Manage comprehensive IT operations across India, Vietnam, and Indonesia, including cloud tools integration (Slack, Google Workspace).
• Lead the integration of AI solutions in both back-office and front-office operations based on evolving business needs.

Required skills & Experience:

• 5+ years of hands-on experience as an IT Admin in an independent role..
• 1+ year of experience managing multiple team members.
• 3+ years of experience as an Admin for Google Workspace and Slack.
• 3+ years of hardware admin experience, including laptop management and network infrastructure.
• 3+ years of IT Admin experience in a global company.
• 3+ years of overseas experience (study abroad or work experience).
• Proficient in PC operation and maintenance, with strong troubleshooting skills.
• Experience in information security handling and incident response.
• Knowledge of L2/L3 network operations and infrastructure.
• Hands-on experience with account management and help desk support.
• Strong understanding of IT governance, security practices, and asset management.

Preferred Experience:

• Experience in internet companies, startups, or Japanese companies.
• Previous experience with information security operations and campus network construction.
• Familiarity with AI-powered tools and digital transformation in IT operations.
• Experience managing IT operations across multiple regions.