Digital Transformation Client Partner

Job Overview

As a Digital Transformation Client Partner, you will play a pivotal role in identifying, fostering, and incubating large-scale digital transformation projects for government entities, both at the central and state levels. Your primary responsibility will be to establish and nurture relationships with senior-level officers within the government, understand their pain points and challenges, and propose innovative digital solutions that can have a substantial impact on government services and citizens' lives.

Key Responsibilities

• Government Engagement:
• Engage with Senior Government Officials: Build and maintain strong relationships with senior-level officers and decision-makers in government departments, ministries, and agencies of Central and few States.
• Understand Government Pain Points: Conduct in-depth discussions and needs assessments to identify pain points, challenges, and opportunities within the government's operations and service delivery.
• Opportunity Identification:
• Identify Digital Transformation Opportunities: Stay updated on emerging technologies and their applications. Proactively identify areas where digital transformation projects can enhance government services, improve efficiency, and benefit citizens.
• Analyze Data and Trends: Utilize data-driven insights and industry trends to recommend and prioritize digital transformation initiatives.
• Analyse government plans: Go through the plan documents of various departments to identify are priority areas/sectors and opportunities.
• Solution Proposals:
• Develop Project Proposals: Collaborate with our CTO and technology team to conceptualize and develop project proposals that address government challenges and leverage emerging technologies.
• Present Solutions: Effectively communicate project proposals to government stakeholders, highlighting the potential impact and benefits.
• Relationship Management:
• Nurture Client Relationships: Continuously engage with government clients to build trust, provide updates, and ensure their needs are met.
• Networking: Cultivate and expand your network within the government ecosystem, including industry associations, partner organizations, and relevant forums.
• Business Acumen:
• Business-Level Understanding of Technologies: Stay informed about new and emerging technologies, their applications, and their relevance to government operations.
• Financial Acumen: Understand the financial aspects of project proposals, including budgeting, cost-benefit analysis, and return on investment.
  
  

Qualifications And Skills

• Bachelor's degree in a relevant field (Business, Public Administration, Technology, etc.). A Master's degree is a plus.
• Proven experience (15+ years) working in a client-facing role, preferably in government consulting, technology solutions, or digital transformation.
• In-depth knowledge of government processes, policies, and operations.
• Strong understanding of emerging technologies such as AI, IoT, blockchain, and their potential applications in the public sector.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Exceptional interpersonal skills, with a track record of building and maintaining relationships at senior levels.
• Analytical mindset with the ability to analyze data, trends, and government challenges to propose effective solutions.
• Proactive and self-motivated, with a results-oriented approach.
• Existing connections and relationships within the government sector are highly desirable.
  
  

Reporting

This position will report to the CEO of Wadhwani Government Digital Transformation unit of Wadhwani Foundation which helps governments on their Digital Transformation journey on pro-bono basis.

Location: Delhi

The position may require travel within India to engage with government clients at both central and state levels.