About Discovery Senior Living Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the award-winning management team has been developing, building, marketing, and managing diverse senior-living communities across the United States. By leveraging its innovative "Experiential Living" philosophy across a growing portfolio in excess of 350 communities and over 35,000 homes in nearly 40 states, and 19,000 dedicated employees, Discovery Senior Living is a recognized industry leader for performance, innovation and lifestyle customization and, today, ranks among the 2 largest U.S. senior living operators. Discovery Senior Living is hiring an IT Application Support Intern to join our home office team in Bonita Springs, FL. This is not a remote opportunity. The IT Application Support Intern will gain invaluable hands-on experience by assisting with critical business applications on a fast-paced IT team. This internship provides a launchpad for a career in IT, providing hands-on experience with software development and configuration, developing problem-solving skills, contributing to a team's success, and exploring a potential career path in application support and development. Responsibilities: * Assist with the installation, configuration, and testing of new software applications. * Provide technical support to end-users, resolving application issues and answering questions. * Document application procedures and troubleshooting steps. * Conduct research on new technologies and industry best practices related to application support. * Participate in system testing and user acceptance testing (UAT) for new application deployments. * Create and maintain user guides and training materials for assigned applications. * Stay up to date on current IT trends and emerging technologies. Qualifications: * Currently enrolled in a computer science, information technology, or related program (minimum sophomore year). * Strong understanding of computer hardware and software concepts. * Excellent analytical and problem-solving skills. * Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). * Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. * Ability to work independently and as part of a team. * A desire to learn and a strong work ethic. * Must be results-driven and goal oriented. * Must be cognitive and able to work under pressure and meet deadlines. * The ability to multi-task and complete assignments accurately and in a timely manner. * Must be supportive of team-spirited environment. BONUS POINTS (not required, but helpful): * Experience with specific application development tools or scripting languages (e.g., Python, PowerShell). * Experience with IT service desk ticketing systems. * Experience with provisioning role-based access. No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you. EOE D/V