Position: – IT Administrative Assistant

Work Mode: Permanent Full Time.

Pay out: $55,000 to $65,000+ Super

Location: Glen Waverley 3150 Melbourne

About the Company:

We are V4 Services Group, based in Melbourne. We are one of the fastest growing IT Companies for Home clients in Australia. Having serviced over 10,000 Home customers, we are looking to now foray into Business Clients segment. With technicians all over Australia, we service more than 1500 post codes in Australia physically.

We are seeking a proactive and detail-oriented IT Administrative Assistant to provide administrative support to our IT team. This role combines general office administration with coordination of IT tasks such as scheduling, documentation, procurement tracking, and basic technical support.

• Provide administrative support to the IT department and management
• Maintain and update IT documentation, asset records, and user logs
• Assist with software license tracking and hardware inventory management
• Prepare reports, presentations, and spreadsheets as needed
• Track and follow up on open IT tickets and helpdesk tasks
• Liaise with vendors for hardware/software orders, deliveries, and quotes
• Process IT-related invoices and ensure accurate filing
• Support onboarding/offboarding tasks (e.g., setting up user accounts, collecting devices)
• Perform basic technical tasks like resetting passwords or configuring user profiles.

• Previous experience as an administrative assistant, preferably in an IT or technical environment
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent organizational, multitasking, and communication skills
• High attention to detail and the ability to handle confidential information
• Ability to learn basic IT systems and processes quickly

• Diploma or certification in Office Administration, IT, or related field
• Basic understanding of IT terminology and hardware/software components
• Experience working in an MSP or IT support environment (desirable)