Description The Knowledge and Innovation Management team within Property Tax seeks a Documentation and Training Development intern. This person will collaborate with subject matter experts to document internal work processes, develop training modules, and write articles and other staff communications. They will learn and work alongside full-time property tax staff on varying administrative tasks. In addition, they'll participate in professional development training and networking opportunities within our organization. As a department, we value collaboration, customer service, and attention to detail. Our staff is dedicated to the community in which we serve. We're looking for candidates who are self-motivated, eager to learn new skills and work towards a better tomorrow for all residents of Hennepin County. Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program. Location and hours: This position is hybrid and will be performed both on-site at the Hennepin County Government Center at 300 South 6th Street, Minneapolis, MN 55487, and remote as job duties require. The first 1-2 weeks of work will be on-site at the Hennepin County Government Center to complete onboarding and new employee training. After onboarding and new employee training is complete, the work environment will shift to hybrid with at least one day in office each week and the remaining work hours conducted remotely, depending on assigned work tasks and the student's schedule. This internship is intended to start in June 2025 and ends in December 2025. The intern will work approximately 15-20 hours per week. Work hours may be scheduled around a student's class schedule but must fall within the regular office hours of Monday through Friday, 8 a.m. - 5 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or be willing to relocate to Minnesota or Wisconsin. About this position type: This position is a part-time limited duration, non-benefit earning internship. This position is internally classified as an Intern II. Click here to view the job classification specification. Note: You must attach a resume and cover letter with your application materials in order to be considered for this position. In this position, you will: * Collaborate with subject matter experts to create new process documentation or update existing content on our division's SharePoint site. * Develop training modules using Microsoft Office suite software. * Complete trainings for and receive the DX Champion certification. * Digitial Experience (DX) Champions understand and promote the policies, standards, and resources associated with creating and maintaining digital products within Hennepin County. As a DX Champion, you will learn, apply and promote: * Diversity, equity, and inclusion (DEI) principles. * Hennepin County's mission, vision, and values. * User experience (UX) concepts * Help write external communications that will go out to county residents. * Learn and work alongside full-time property tax staff on varying administrative tasks. * Collaborate on and write short articles for internal staff communications. * Prepare, plan and co-lead meetings. * Take meeting notes and create process documentation. * Work on small and large projects with internal business partners. * Participate in professional development activities and trainings * Network with staff and expand your professional network. Need to have: * Enrollment for the 2025-2026 fall academic school year as a junior or senior in a bachelor's degree program in journalism, English, communications, government, political science, history, urban studies, or a closely related field. * Access to a self-supported hybrid office space. Nice to have: * Experience: * Using Microsoft Office Suite or Google equivalent products. * Writing for an organizational newsletter, school publication, online blog, or writing articles published on any platform that is accessible to and read by the public. * Leading a school, work or personal project with multiple people. * Applying plan language and accessibility practice to written digital communication content. * Interest in local government and serving the public. * Effective verbal and written communication abilities. * Willingness to learn and develop new skills. * Ability to: * Work collaboratively. * Take initiative and work independently. * Meet weekly deadlines. * Be willing to work on multiple tasks concurrently and work with supervisors to set priorities to meet deadlines. Candidates with fluency in another language in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties. About the department: Land Information and Tax Services preserves the integrity and accuracy of land records and spatial data for our community and collects and distributes property taxes to support public services. We're looking to develop the next generation of skilled workers and encourage more people to consider a career in government. About Hennepin County: Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive. Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community. Your future. Made here. This posting may be used to fill current and future vacancies. Watch this video for application best practices and tips. Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to pass a background check post interview. Hennepin County values employee retention and engagement through a culture of individual development. If you are a current employee looking for an internship you are responsible for communicating and seeking approval from your supervisor/manager on an arrangement on schedule and workload prior to accepting the paid internship position. The compensation for the internship will be paid at the amount advertised in this posting. If you have any questions, please contact: Pajoua Chang [email protected] internship2000 Paid/Unpaid Internships and student "work experiences" are non-permanent positions with no benefits. 01 This position is hybrid and will be performed both on-site at the Hennepin County Government Center at 300 South 6th Street, Minneapolis, MN 55487, and remote as job duties require. This internship is intended to start in June 2025 and ends in December 2025. The intern will work approximately 15-20 hours per week. Work hours may be scheduled around a student's class schedule, but must fall within the regular office hours of Monday through Friday, 8 a.m. - 5 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or be willing to relocate to Minnesota or Wisconsin. Are you willing and able to meet these requirements? * Yes * No 02 The first 1-2 weeks of work will be on-site at the Hennepin County Government Center to complete onboarding and new employee training. After onboarding and new employee training is complete, the work environment will shift to hybrid with at least one day in office each week and the remaining work hours conducted remotely, depending on assigned work tasks and the student's schedule. Are you willing and able to meet this requirement? * Yes * No 03 This internship is only for students who are enrolled for the 2025-2026 fall academic school year as a junior or senior year in a bachelor's degree program in journalism, English, communications, government, political science, history, urban studies, or a closely related field. Select your student status for the 2025-2026 fall academic school year. * Junior year in a bachelor's degree program * Senior year in a bachelor's degree program * Neither of the above 04 List the post-secondary school(s) you are attending. Indicate your major area(s) of specialization. If you do not have post-high school education, type "None" in the space provided. 05 State your expected graduation date (month/year) in the space below. 06 Do you have experience writing for an organizational newsletter, school publication, online blog, or writing articles published on any platform that is accessible to and read by the public? * Yes * No 07 Describe your experience writing for an organizational newsletter, school publication, online blog, or writing articles published on any platform that is accessible to and read by the public, referencing school projects or job(s) listed in your application/resume. If you do not have this experience, type "None" in the space provided. 08 Do you have experience with applying plain language and accessibility practices in your written digital communication content? * Yes * No 09 Describe your experience with applying plain language and accessibility practices in your written communications, referencing school projects of job(s) listed in your application/resume. If you do not have this experience, type "None" in the space provided. 10 Do you have experience leading a school, work or personal project with multiple people? * Yes * No 11 Describe your experience leading a school, work or personal project with multiple people, referencing school projects or job(s) listed in your application/resume. If you do not have this experience, type "None" in the space provided. 12 Which if the following computer programs do you have experience using? Check all that apply. * Microsoft Word or Google documents * Power Point or Google slides * Outlook or Google email/calendar * SharePoint or other web publishing software * Microsoft Excel or Google Sheets * None of the above 13 If you checked "Other" in the previous question, please indicate which language(s) in which you consider yourself fluent. 14 Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods. * College or university (job board, career services, or instructor) * Community or nonprofit organization (counselor, job board, etc.) * Employee or recruiter of Hennepin County (supervisor/manager, colleague, or Human Resources) * Friend or family member that is not a Hennepin County employee * Hennepin County job notification emails * Indeed.com * Job fair or networking event * LinkedIn * Print advertisement (flyer, postcard, billboard, transit ad, etc.) * Professional association (ASCE, APWA, ISACA, etc.) * Social media (Handshake, Facebook, X, Instagram, etc.) * hennepin.jobs or governmentjobs.com 15 For the recruitment source selected above, please provide the specific name of the person, website, or media source. 16 In addition to English, identify the language(s) in which you consider yourself fluent: * American Sign Language * Amharic * Arabic * Bosnian * Cantonese * Croatian * Hmong * Khmer * Lakota/Dakota/Nakota * Lao * Mandarin * Ojibwe * Oromo * Russian * Spanish * Somali * Vietnamese * Other American Indian language(s) * Other * None of the above Required Question Employer Hennepin County Address Hennepin County Government Center 300 South Sixth Street Minneapolis, Minnesota, 55487 Phone 612-348-7855 Website https://www.hennepin.us/jobs