We live by five core values: Pride, Drive, Team Player, Respect, and Get Sh!t Done!
THE MISSION OF THE INSIDE SALES MANAGER:
As an INSIDE SALES MANAGER, you will be the key to elevating technician and company performance. Think of this role as a team COACH, working closely with field techs, you'll help guide customer interactions over the phone and computer, presenting options for repair or replacement. When a customer shows interest in a system replacement, you'll take the lead—offering a dynamic virtual presentation via video software to seal the deal.
TYPICAL DUTIES:
Virtually coach and motivate assigned technicians, holding them accountable for following every step of our in-home process
Ensure the whole system is diagnosed properly on every call
Present customers with multiple options—premium, mid-range, and economy
Lead customers to a clear and confident decision
Partner with techs to turn leads into sales, qualifying customers in real-time
Use video software to deliver engaging sales presentations
Perform 1:1 ride alongs with your team a few days per week.
Track and report technician activities through our software tools
HOW TO SUCCEED AS AN INSIDE SALES MANAGER:
You're Hungry, Humble, and Smart—we love go-getters who also play well with others
Your positive energy is contagious
You make decisions for the greater good of the company
You take pride in your work and always show up ready to go, at least 10 minutes early!
You've got an awesome sense of humor (a must around here!)
You're a self-starter—no micromanaging required
You can both give and receive honest feedback—transparency is key!
Requirements
*2+ years in a high-performing sales role
*Prior experience in residential services, HVAC, plumbing, or general construction is highly preferred.
Experience as a sales mentor? Awesome, but not required
Strong selling mindset and relationship-building skills
A sense of urgency—you thrive in fast-paced environments and can handle interruptions like a pro
Ability to follow and maintain processes with precision
Intermediate MS Office skills.
Great verbal and written communication skills
Adaptability—you embrace change with a smile
Benefits
Be part of a culture that gets sh!t done and has fun doing it!
Exceptional training and onboarding to set you up for success
Career growth? Absolutely - we love promoting from within!
Lucrative, uncapped compensation plan!
We use cutting-edge tech to make our jobs easier and more efficient
Regular "clarity breaks" - because mental well-being matters
Modern office with lounge and game areas, stocked with snacks and drinks
We track everything - including staff happiness on a weekly basis!
Epic social events year-round
100% company-paid health and dental insurance (for both single and family)
Paid short-term disability
Flexible Spending Accounts (Medical and Dependent Care)
401(k) with employer match
Paid vacation and holidays
Weekly pay - because waiting is overrated!
Position pays $50,000.00-$150,000.00 and beyond, in annual salary!
Don't miss the chance to be part of an amazing team in a booming industry!
Send your resume to [email protected] or call 952-767-1000 and ask for our Recruiting Team.
Check out our Facebook page to learn more about us:
https://www.facebook.com/genzryan/
www.genzryan.com
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