Exertis | Jam

Inside Account Manager

San Rafael, CA, US

8 days ago
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Summary

Don’t skip a beat, apply to Exertis | JAM!

Job Title: Inside Account Manager

Division: JB&A

Location: USA

Schedule: Monday to Friday 8AM to 5PM PST

JB&A a division of Exertis | JAM.

Since 1996, JB&A has grown to be a trusted distributor of Broadcast, Post-Production, Video Production and ProAV equipment. Come join us to stay true to our mission of delivering ONLY the best customer service!

What You Will Do

As an Inside Sales Representative, you will play a key role in driving business growth by identifying new opportunities within our existing client base and uncovering new clients. You will focus on customer acquisition, making outbound calls to potential clients, business referrals, and web leads. You will work closely with partners and the sales team to introduce new and existing products, foster strong relationships, and support revenue goals. This is an exciting opportunity for a motivated sales professional to advance a career in the fast-paced world of Video Technology while being part of an exceptional, collaborative team.

Responsibilities

  • Cultivate, nurture, and strengthen relationships with partners and clients.
  • Engage in proactive outreach to identify and develop new business opportunities.
  • Understand customer needs and consultatively offer product solutions and services.
  • Meet or exceed monthly, quarterly, and yearly revenue targets.
  • Introduce and position new and existing products within a designated territory.
  • Record all daily activities in CRM systems (Salesforce, NetSuite, etc.) with accuracy.
  • Research leads using web searches, business directories, digital resources, and referrals.
  • Collaborate with internal teams to create strategic approaches and deliver qualified opportunities.
  • Track performance metrics to ensure consistent progress toward goals.
  • Direct customers to appropriate resellers for demonstrations and events.
  • Handle inbound prospect calls and convert them into business opportunities.
  • Maintain a deep understanding of products, industry trends, and competitive landscape.
  • Uphold and communicate brand identity and corporate positioning.

What We Are Looking For

We are seeking a passionate, energetic sales professional who excels at building meaningful relationships and thrives in a dynamic environment. The ideal candidate is motivated by the art of selling, enjoys connecting with customers, and is driven to exceed targets. You should have a proven track record of sales success, strong communication skills, and a desire to be part of a team that values collaboration, growth, and innovation.

Qualifications

  • Must be based in the Pacific or Mountain Time Zone (West Coast region preferred).
  • Comfortable making outbound calls and connecting with new people daily.
  • Strong interpersonal skills with the ability to build lasting relationships.
  • Persuasive, goal-oriented, and self-motivated with a positive attitude.
  • Previous inside sales, outbound call center, Sales Development Rep, or related experience preferred.
  • Excellent verbal and written communication skills.
  • Knowledge of the video, pro-AV, or digital media industries is a strong plus.
  • Proficiency with CRM systems (Salesforce, NetSuite) and Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams).
  • Bachelor’s degree in business, Communications, or related field is a plus.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Ability to work independently and collaboratively within a team.
  • Familiarity with digital media management, IP/streaming, digital projection, or connectivity solutions is an advantage.
  • Tenacity to handle rejection and continue with enthusiasm and professionalism.
  • Ability to occasionally travel to sales events or trade shows.

Ready to join our team? Here is why we are one big, happy JAMily…

  • Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
  • Wellness Incentive Program, and an Employee Assistance Program.
  • 401K matching program.
  • Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
  • We value work life balance and offer a causal and fun environment.
  • Lively social calendar… there’s always something for everyone!
  • Generous employee discount on all our cool gear.
  • On-going learning opportunities.
  • Not to mention the opportunity to work in a highly talented, winning team!

Diversity Statement

We value diversity and inclusion, striving to create a culture where everyone feels included and celebrated. We are committed to flexible working arrangements to meet the diverse needs of our team members and stakeholders. Join us in shaping the future of communication at DCC Technology and drive forward initiatives that make a real difference.

Want to take your career to the next level? Click here to view all our current openings! http://jamindustries.com/careers/

While we appreciate your interest, please note that only qualified candidates will be contacted.

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