We are recruiting for an Innovation Manager in the Innovation Team.

The Innovation team is responsible for introducing and promoting the appropriate use of legal technology; creating and delivering a firm-wide innovation strategy; enhancing client relationships by providing innovation programmes for the firm’s clients; and ensuring our multi-specialist fee earners are well equipped and supported in order to deliver high quality, timely legal advice. The role will suit someone with experience from a City or large law firm, or a proven interest, in legal technology and innovation.

The role is critical to many of the team’s broad range of new and exciting projects. The role will report to a Senior Manager in the Innovation team.

KEY RESPONSIBILITIES //

The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm.

• Supporting delivery of the firm’s innovation strategy, in support of and alignment with the firm’s overall strategic aims, to include:
• Maintaining and promoting the firm’s legal tech toolkit and legal tech projects, including market research and analysis, vendor relationships, onboarding, communications, promotion, training and support.
• Leading on the adoption of generative AI tools, particularly conducting the assessment of generative AI tools for their suitability for use at the firm, creating the generative AI adoption plan across the business, delivering training, defining success metrics and developing communications plans.
• Staying abreast of emerging technologies, trends and best practices in legal innovation including by attending demos and conferences.
• Developing and delivering the team’s client/market facing initiatives, including the two flagship programmes: the Client Innovation Network and the Collaborate legal tech programme.
• Developing and delivering innovation comms in collaboration with the Comms team.
• Working closely with and supporting the Senior Innovation Manager and Innovation Lead in the team in the delivery of the above.
• Supporting and developing opportunities for collaboration and other cross-team initiatives between Legal Ops teams (including Innovation, Pricing & Analytics and Legal Project Management), Commercial teams and other Business Services teams.
• Cultivating relationships with a broad range of stakeholders, including the firm’s partners and clients, the firm’s legal practice and other Business Services teams.
• Promoting a culture of innovation and continuous improvement across the firm.
• Maintaining knowledge of, and ensuring compliance with, quality standards, and the firm’s policies in general.

CANDIDATE PROFILE //

Candidates for this position must have:

• Have 3+ years’ experience working in a professional services environment.
• A proven interest in legal service innovation, delivery of legal technology projects, process improvement, and delivery of client initiatives.
• Have experience of working within a law firm or other professional services environment.
• Have strong digital and technology skills including familiarity with Power BI and Power Automate.
• Have strong interpersonal, presentation and communication skills and the ability to work well within a team.
• Demonstrate attention to detail and high standards of quality, professionalism and client service.
• Evidence strong organisational and time management skills, with the ability to multi-task, keep calm under pressure and work to tight deadlines whilst remaining proactive and flexible.
• Be collaborative and supportive of the business, the team and its initiatives.
• Be adaptable and open to change and show willingness and confidence to challenge and make suggestions for change where appropriate.
• Maintain a high level of professionalism and integrity, displaying a high standard of professional ethics.

We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.